EAP is a counseling service for City of Milwaukee employees and their family who may be experiencing personal or work place problems.
Only authorized employees may use these network and/or computer systems and by using the company's network and/or computer systems, you are consenting to system monitoring. City employees, please log on to our private intranet for news, information and resources.
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The City of Milwaukee provides a comprehensive and competitive benefits package centered on meeting the needs of employees and their families. The City’s benefits are designed to give employees choices along with tools and resources to help select the right benefits and use those benefits effectively throughout the year. Use this website and the Benefits Guide to learn more about benefit options. The City is committed to providing programs that support employee total health and wellbeing.
Sign up to receive City benefits and wellness updates via text message! Both employees and spouses are eligible to register. To opt in, use shortcode 97211 and keyword MKEbenefits and answer a few questions to register.
The City will be transitioning from its current FSA/HRA administrator, Benefit Advantage, to Ameriflex starting January 1, 2021. There will be a blackout period starting December 14 through December 31 and employees will not be able to use their debit cards or file claims through their FSA or HRA accounts during this period. Review this FAQ document for additional information regarding the blackout.
Monday, November 30 through Friday, December 4 employees can schedule an December 8 appointment for a virtual meeting or phone call with a UHC or Optum representative to answer questions on claims, prescriptions, issues and general inquiries regarding benefits.
It may seem unusual, but the next time your phone's caller ID reads "UnitedHealthcare," there's a good chance it's an offer to connect you with information to help you manage or improve your health. These are not sales calls, rather, these calls are used to extend invitations to members including wellness coaching, disease management and pregnancy resources.
Click for important COVID-19 benefits updates.
Employee Benefits Division
Department of Employee Relations
200 E. Wells Street, Room 706
Milwaukee, WI 53202-3515
Employes' Retirement System (ERS)
789 N. Water Street, Suite 300
Milwaukee, WI 53202-3584
CLICK FOR ACTION (request City services)
(414) 286-CITY (2489)
TDD: (414) 286-2960
The Milwaukee Region blends urban living with Midwest ambiance to create the ideal environment in which to make a living and live your life. Our career opportunities, low commute times, diverse neighborhoods, affordable housing, abundant recreational choices and excellent schools may amaze you at first – but you'll get used to them.
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