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Flexible Spending Account (FSA) &            

Health Reimbursement Account

Flexible Spending Account Plans

Flexible spending accounts give employees the benefit of allocating money pre-tax to reimburse out-of-pocket healthcare, dependent care and parking expenses during the plan year. Employees who enroll in an FSA determine the dollar amount to contribute to each account based on estimated expenses for the upcoming plan year. FSA funds can only be used for current year incurred expenses.  Funds cannot be used to pay off any prior year expenses even if employees are on a payment plan. Contributions are deducted in equal amounts from each paycheck, pre-tax, throughout the plan year. The more employees contribute to these accounts, the more they reduce their taxable gross salary and increase their take-home pay. The three types of flexible spending accounts: Healthcare, Dependent Care and Parking are listed below.

2024 FSA Contribution Limit Updates (Updated 11.10.2023)

The IRS recently announced new FSA maximum contribution limits for 2024 for FSA Healthcare as well as the rollover amount for FSA Healthcare. The updated 2024 limits are as follows:

FSA Healthcare:  $3200 annual maximum

Up to $640 of your unused FSA Healthcare funds can be rolled overfrom 2024 to 2025 and used anytime in 2025.

FSA Dependent Care: $5000 calendar year limit per family or $2500 if married and filing separate returns.

FSA Parking: $315 monthly maximum (or $3780 annually)

Flexible Spending Account - Healthcare

The Healthcare Flexible Spending Account (FSA) allows employees to allocate money pre-tax for reimbursement of out-of-pocket medical expenses incurred by the employee and dependents during a plan year. Eligible expenses include, but are not limited to, prescriptions, medical and dental deductibles, co-pays, co-insurance, vision and hearing care. Insurance premiums are NOT eligible for reimbursement. Employees do not need to participate in the City’s health insurance plan in order to participate in the Healthcare FSA. Employees can contribute a minimum of $104 or a maximum of $3,200 in the Healthcare FSA during 2024.

Flexible Spending Account - Dependent Care

A Dependent Care Flexible Spending Account allows employees to pay for dependent care services, such as preschool, summer day camp, before or after school programs, and child or elder daycare. The IRS states that an eligible dependent for the purpose of a Dependent Care reimbursement plan is a child 12 years old or younger and living at home with the employee. Employees can contribute a minimum of $104 or a maximum of $5,000 (per family) in the Dependent Care FSA.  2024 unused daycare funds have a grace period through 3/15/2025.  2024 Dependent Care funds rollover for 2025 use only through the end of the grace period.  All 2024 claims should be submitted before submitting 2025 claims to use grace period funds.

Flexible Spending Account - Parking

The Parking Flexible Spending Account gives employees the benefit of allocating money pre-tax for out-of-pocket parking expenses. Only expenses incurred while parking for work are eligible for reimbursement. Dependents or any person other than the employee may not use this account. Employees can contribute a minimum of $104 or a maximum of $3,780 ($315/month) in the Parking FSA in 2024.  Parking contributions are never lost and employees can make changes to their Parking FSA anytime by contacting DER at [email protected]! Parking expenses must occur in the calendar year and must be claimed by February 15 of the following year.  All parking claims must be submitted within 180 days of the date of service. Once the current year has closed, any money left in an employee's Parking FSA will be rolled over into the following year’s Parking FSA.

New Hires, Rehires, Employees with IRS-eligible Status Changes:

Eligibility begins on the 1st of the month after an employee's start date or the date of a qualifying event (marriage, divorce, death, birth, adoption, etc.). 

Employees can enroll in a FSA during the City’s open enrollment period or outside of open enrollment if they are a new or rehired employee or if they experience a qualifying event (marriage, divorce, death, birth, adoption, etc.). Employees enroll using the PeopleSoft Self Service program. ,

Create an account with Ameriflex to monitor your balance and file claims online. Login to an existing account or create an account

FSA Debit Card:

All employees enrolled in flexible spending receive a debit card. If employees already have a debit card, this card is valid through the expiration date on the card. The debit card issued for all Flexible Spending Accounts are linked to the same card. Employees can request additional debit cards for a spouse and/or dependents at no additional cost.

2023 FSA Deadlines:

  • 02/15/2024: The deadline to submit Parking reimbursement requests for 2023. Reminder: Employees reimbursed parking expenses by their department are not eligible for FSA-Parking benefits. Once the current year has closed, any money left in an employee's FSA-Parking Account will be rolled over into the following year’s FSA-Parking Account.
  • 04/30/2024: The deadline to submit Healthcare and Dependent Care reimbursement requests for 2023.

Questions regarding rollover deadlines should be addressed to the Department of Employee Relations at 414-286-8111 or [email protected]. All other questions regarding FSA should be directed to Ameriflex at (888) 868-3539.

FSA Forms:

Retirement or Other Separation from City Service:

30-Day Rule - No Exceptions!

Reimbursement requests must be made to Ameriflex within 30 days of retirement or separation of service.  No exceptions are allowed.

Flexible Spending Account - Healthcare, Dependent Care, and Parking

Coverage for FSA Healthcare ends on the separation date. Employees must claim reimbursement of eligible expenses within 30 days of the date of separation from the City. Expenses incurred after the date of separation are not eligible for reimbursement. Call (414) 286-8111 for further information or email [email protected].

FSA Resources:

Contact Information (Ameriflex):

  • Participant Services: 1-888-868-FLEX (3539)
  • E-Mail: [email protected]
  • Chat:  go to myameriflex.com and click on the Live Chat button at the bottom right hand corner of the screen
  • Website:  www.myameriflex.com
    • If asked for the last four digits of your SSN, provide the last four digits of your employee id number instead.  The City does not send SSN to Ameriflex and they will not be able to identify you.


What is a HRA and How Does it Work?

A HRA is a plan selected by the City and administered by Ameriflex to reward employees for participating in the City’s Healthy Rewards Program. Healthy Rewards is the City’s incentive based wellness program where participants earn three levels of points (75, 100 and 125) for a $150, $250 or $350 HRA ($700 with spouse participation). Employees and spouses must complete the Health Appraisal process to be eligible to participate in the Healthy Rewards Program. Participants earn points through biometrics from the Health Appraisal and by completing a variety of other health and wellness activities. The program starts July 1st of each year and ends June 30 of the following year. For more information click here to view the HRA flyer.

The HRA is funded by the City and allows employees to offset medical, dental, prescription and vision expenses. Plus, HRA reimbursements are tax free and employees get the full value of the reward amount! The City will automatically enroll employees in the HRA when 75, 100 or 125 points are earned through the Healthy Rewards program. Once points are earned, employees and spouses will each receive $150, $250 or $350 (total reward possible) toward an HRA.

If an employee is not enrolled in the City’s Flexible Spending Account, they will receive a debit card in the mail that can be used to pay medical, dental, prescription and vision expenses. If two city employees are married to each other, all HRA funds are deposited into the employee’s account that carries the City’s health insurance. HRA funds do not expire and rollover from year to year if not used. Participants have up to three years after separating/retiring from the City to use HRA funds. The same expenses that are eligible for reimbursement under the FSA are eligible for reimbursement under the HRA. These include medical and dental deductibles, copays, coinsurance, prescription and vision expenses.

Filing Claims

Filing claims is easy with multiple options available. Employees receive a debit card, which can be used to pay eligible expenses at the point of purchase at healthcare, dental and vision provider offices as well as retailers and pharmacies. Employees can also submit claims online, via the mobile app, through email, fax or mail. Some purchases may require documentation and Ameriflex will notify participants when further expense documentation is needed. Once the claim is validated and processed, Ameriflex will provide reimbursement. All qualified claim requests will be processed and issued within 5 business days.

If an employee has FSA and HRA accounts, HRA funds are set up to be used after all current year FSA funds have been exhausted.  If using the debit card, funds will automatically be withdrawn from FSA, then HRA if FSA funds are insufficient for the debit card payment.

If the debit card is not used and an employee is filing for reimbursement via the online portal or using a paper form, two claims must be filed.  One claim for the balance of the FSA account and another claim for the HRA account.  For example, an employee has a $500 invoice to be reimbursed and there is $200 in FSA and $350 in HRA.  The employee would file $200 for FSA and file a claim for $300 from the HRA account for the same invoice.

Ameriflex Online Self-Service and Mobile App

Employees can setup an online account at www.myameriflex.com to view their HRA account balance and claim history, file claims and sign up for direct deposit for faster reimbursement. When creating an account, participants should click the link to use their Ameriflex Benefits Card instead. Do not use your SSN.  Employees can also download the Ameriflex Mobile App to manage their account. Ameriflex can be reached at 1-888-868-3539 or [email protected] regarding employee questions or issues. If Ameriflex is not able to resolve the issue, employees can call DER/Employee Benefits at 414-286-8111.

If asked for the last four digits of your SSN, provide the last four digits of your employee id number instead.  The City does not send SSN to Ameriflex and they will not be able to identify you.

*Please Note: Employees may participate in both a HRA and FSA but cannot submit the same expenses to both plans or they may be subject to penalties through the IRS.

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