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Public Service Loan Forgiveness

Employees may be Eligible for Student Loan Forgiveness Program

IMPORTANT

As of January 1st, 2026, ALL requests to certify PSLF applications must be emailed to

[email protected].

We are no longer certifying applications sent to any other City of Milwaukee email addresses. 


Public Service Loan Forgiveness Program (PSLF)

The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer. The Department of Employee Relations does not verify employment for loan forgiveness programs. If you need to verify employment, the City of Milwaukee uses the Work Number to process these requests.

 

The Work Number

 


Where do I send my form? (Current or Former City of Milwaukee employees)


Via email to:

  • [email protected]
    • Please provide your name, employee number and contact telephone number, and we will return a certified form to the email you specify. 

NOTE: We cannot certify forms sent to any other email address. All forms sent to email addresses other than [email protected] will delay processing.


Via USPS mail to:

  • Department of Employee Relations
    Attn: Certification Team
    200 E Wells Street Room 706
    Milwaukee, WI 53202

*Please do not include social security numbers on any mailed or emailed form.

 
Please allow 30 business days for processing.

  • If you are sending a manual PSLF form via email, please indicate in the body of your email how to return it.
  • Any questions, please contact the Department of Employee Relations at 414-286-3751.

 

IMPORTANT:
 

When completing your PSLF Form, make sure you enter the information below correctly for Section 4: Employer Information (lines 1-3):

  1. Federal Employer Identification Number (FEIN/EIN): 396005532
  2. Employer Name: City of Milwaukee Wisconsin
  3. Employer Address:
    1. Street: 200 E. Wells Street, Room 706
    2. City: Milwaukee
    3. State: WI
    4. Zip Code: 53202
    5. Employer Website (if any): city.milwaukee.gov


Regarding Average Hours per week. (Line 6)
The average hours worked per week must match the hours the Department of Employee Relations has listed in the system. Failure to do so will result in the form not being authorized until the discrepancy is resolved. Also, if your hours have changed, you will have to complete a separate form for each period of hours worked (e.g: if you change from 40/hrs per week to 53/hrs per week).

NOTE: The PSLF program is administered by the U.S. Department of Education. For additional information, please visit the link below.
 

Visit studentaid.gov for information