Voluntary Benefits

The City of Milwaukee offers Critical Illness, Accident and Short Term Disability Insurance through MetLife. Voluntary benefits are available only to benefits eligible City of Milwaukee employees. Voluntary benefits supplement core benefit offerings, address additional employee needs and give employees the opportunity to tailor a benefit package that meets their specific circumstances.  

Employees enrolled in these plans that have questions should call MetLife at 1-800-438-6388.  Employees should provide their City of Milwaukee employee id (never SSN) when calling.  Benefit pay outs for the new voluntary plans are based on the date of diagnosis/incident and must occur after the coverage start date.  

Employees who are on unpaid leave for more than 30 days have their benefits terminated and will need to re-enroll in their voluntary benefits (Accident, Critical Illness and/or Short Term Disability) when they return to work. To re-enroll in the voluntary plans, employees should contact the DER Benefits team (414-286-3184 or [email protected]) within 30 days of returning to work to continue their coverage through the City.

• Voluntary Benefits Overview
• Supplemental Accident/Critical Illness Coverage


• Voluntary Benefits FAQs

 

MetLife Voluntary Benefits

• Phone:  800-GET-MET8 (800-438-6388)
• Website: mybenefits.metlife.com

Critical Illness

• 2023 Critical Illness Plan Summary
• 2024 Critical Illness Plan Summary
• Critical Illness Benefit Overview
• Critical Illness FAQ
• Critical Illness Outline of Coverage Disclosure
• Critical Illness Regulatory Disclosure
• Filing a Critical Illness Claim
• Health Screening Benefit

Critical Illness is a supplement to the health plan and pays a lump sum benefit upon a verified diagnosis.  The following medical conditions are examples of diagnoses covered by the critical illness plan:

• Cancer
• Heart Attack
• Stroke
• Coma
• Severe Burn
• Major Organ Transplant
• Coronary Artery Bypass Graft
• Kidney Failure
• Loss of:  Ability to Speak, Hearing or Sight
• Paralysis

The lump sum payment can be used as the employee sees fit for expenses that may not be covered by the health plan such as a mortgage, childcare or groceries.

Employees enrolled in the Critical Illness or Accident plans are eligible to receive a $50 Health Screening benefit once per calendar year for each individual covered under the plan (employee, spouse, and/or dependent child).  Eligible preventive screenings include routine health check-ups, dental exams, vision exams, various lab screenings, mammograms and more.  Individuals interested in filing a claim to receive their $50 Health Screening payment can visit mybenefits.metlife.com or call 1-800-GET-MET8 (800-438-6388).  See this flyer to learn more.

Accident Insurance

• 2023 Accident Insurance Plan Summary
• 2024 Accident Insurance Plan Summary
• Accident Benefit Overview
• Accident Insurance FAQ
• Accident Outline of Coverage Disclosure
• Accident Regulatory Disclosure
• Filing an Accident Insurance Claim
• Health Screening Benefit

Accident Insurance supplements your health plan when you or a family member have an accident or injury. Once a covered event occurs a lump-sum payment is made directly to you regardless of any other insurance you may have. The payment received is yours to spend however you like or can be used to cover deductibles and copays from the care you receive. Employees are eligible to cover themselves and their eligible family members. Examples of covered events and medical services include:

• Medical treatment and hospital beds
• Fractures
• Dislocations
• Second and third degree burns
• Concussions
• Emergency care
• Surgery
• Therapy services
• Health screening benefit
• Lacerations

Employees enrolled in the Critical Illness or Accident plans are eligible to receive a $50 Health Screening benefit once per calendar year for each individual covered under the plan (employee, spouse, and/or dependent child).  Eligible preventive screenings include routine health check-ups, dental exams, vision exams, various lab screenings, mammograms and more.  Individuals interested in filing a claim to receive their $50 Health Screening payment can visit mybenefits.metlife.com or call 1-800-GET-MET8 (800-438-6388).  See this flyer to learn more.