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Voluntary Benefits

The City of Milwaukee is expanding the voluntary benefits it offers to employees in 2022 including Critical Illness, Accident and Short Term Disability Insurance through MetLife. Voluntary benefits are available only to benefits eligible City of Milwaukee employees. Voluntary benefits supplement core benefit offerings, address additional employee needs and give employees the opportunity to tailor a benefit package that meets their specific circumstances.  

Employees enrolled in these plans that have questions should call MetLife at 1-800-438-6388.  Employees should provide their City of Milwaukee employee id (never SSN) when calling.  Benefit pay outs for the new voluntary plans are based on the date of diagnosis/incident and must occur after the coverage start date.  

Critical Illness

Critical Illness is a supplement to the health plan and pays a lump sum benefit upon a verified diagnosis.  The following medical conditions are examples of diagnoses covered by the critical illness plan:

  • Cancer
  • Heart Attack
  • Stroke
  • Coma
  • Severe Burn
  • Major Organ Transplant
  • Coronary Artery Bypass Graft
  • Kidney Failure
  • Loss of:  Ability to Speak, Hearing or Sight
  • Paralysis

The lump sum payment can be used as the employee sees fit for expenses that may not be covered by the health plan such as a mortgage, childcare or groceries.

Accident Insurance

Accident Insurance supplements your health plan when you or a family member have an accident or injury. Once a covered event occurs a lump-sum payment is made directly to you regardless of any other insurance you may have. The payment received is yours to spend however you like or can be used to cover deductibles and copays from the care you receive. Employees are eligible to cover themselves and their eligible family members. Examples of covered events and medical services include:

  • Medical treatment and hospital beds
  • Fractures
  • Dislocations
  • Second and third degree burns
  • Concussions
  • Emergency care
  • Surgery
  • Therapy services
  • Health screening benefit
  • Lacerations


Short Term Disability

Short Term Disability (STD) insurance replaces a portion of your income while you are disabled. Generally, you are considered disabled and eligible for short term benefits if, due to sickness, pregnancy or accidental injury, you are: receiving appropriate care and treatment; complying with the requirements of the treatment; are not gainfully employed; and due to an impairment you are prevented from performing the material and substantial duties of your regular occupation.

The benefit amount is the flat dollar amount chosen by you in increments of $100 per month. The minimum amount you can elect is $400 per month. The maximum amount you can elect is $4,000 per month, not to exceed 60% of your monthly earnings.

Benefits begin after the end of the elimination period and continue for as long as you are disabled up to a maximum 6 months. The elimination period begins on the day you become disabled and is the length of time you must wait while being disabled before you are eligible to receive a benefit. The elimination periods are/is as follows:


Plan Option 1:

  • For Injury: 7 days
  • For Sickness (includes pregnancy): 7 days

Plan Option 2:

  • For Injury: 14 days
  • For Sickness (includes pregnancy): 14 days

City of Milwaukee Department of Employee Relations

Contact Us

ACTIVE Employees

Employee Benefits Division
Department of Employee Relations
200 E. Wells Street, Room 706
Milwaukee, WI 53202-3515

Contact Us

RETIRED Employees

Employes' Retirement System (ERS)
789 N. Water Street, Suite 300
Milwaukee, WI 53202-3584

CLICK FOR ACTION (request City services)
(414) 286-CITY (2489)

TDD: (414) 286-2960

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