Based on the most recent assessment of field safety policies and practices, the following measures are in place:
- Safety Committees were established or strengthened in several departments. Safety Committee membership includes employees well-positioned to identify safety issues and recommend solutions.
- Flight Plans or similar mechanisms requiring employees to report and document their anticipated stops for the day were implemented in departments. These protocols document the employee’s whereabouts for a particular day and require notification to the supervisor of any changes, as well as “clocking out” at the end of the day.
- City cell phones were issued to field employees who did not have access to a personal cell phone or other communication device to use in case of an emergency.
- One Call Now App is a tool that departments can use to send text messages and push notifications to employee mobile devices in real time. Departments that are interested in using this service should contact Cathy Portz ([email protected], 414-286-3274) in ITMD.
- Uniforms or departmental-branded items of clothing were newly requested and issued for specific departments and staff.
- Identification decals for personal vehicles were distributed to employees who perform work in the field and have a preference for City identification on their vehicles.
- The City’s Employee Assistance Program (EAP) and the resources available through the program are used by departmental personnel for training, incident response debriefing, individual support and referral, and other targeted interventions. When an incident is reported, the EAP Coordinator responds immediately by contacting the department representatives or the employee involved.
- Peer Support Systems are available in multiple departments to assist employees after an incident occurs. The EAP Coordinator, Cris Zamora, is available to assist departments interested in establishing peer support groups and to help with implementation.
- Buddy Systems, allowing employees to request the assistance of a team member or a supervisor based on known risks or problem areas, were formalized in departments. The conditions and circumstances under which this is allowed vary by department. Some departments developed additional protocols for requesting assistance from MPD when warranted.
- Specific provisions of department-specific Field Safety Policies allow employees to use their judgment and discretion to remove themselves from a potentially dangerous situation without fear of repercussion. These provisions permit employees to cancel or terminate field activities if they feel unsafe.
- Panic alarms were purchased and made available to employees who were interested in using that type of device.
Safety1st
The safety of our workforce is our priority. With this in mind, we created the [email protected] email for employees to forward safety concerns and suggestions to the Department of Employee Relations' Safety and Risk Officer, Angie Ogan.
MKEAlert
MKEALERT is a free emergency alert system that keeps residents and visitors of the City of Milwaukee informed during potential hazards. We encourage everyone to register for these alerts to remain informed.
Learn More
Check out the safety videos below!
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Incident Tracker
The Incident Tracker application was developed by ITMD and shared with departments to document incidents in the field and share data across departments. See below for links to access the tracker, report, and view incidents.
Calendar of Presentations
DER has implemented and continues to expand safety training available to all employees to address a range of safety concerns. Departments should contact DER’s Safety and Risk Officer, Angie Ogan, to schedule training for their departments. Some departments have also expanded and offer safety-related training to employees.
Conflict Prevention Webinar Series:
- National Bullying Coalition ( An Introduction to Workplace Bullying)
- Recorded Event / On Demand
- Complete the form here to access the webinar
- Defensive Driving Training
- June 22, 2026 at 8:30 a.m.
Take a look at our Safety Calendar!
Safety Calendar 2026
Safety Spotlight
The Body and Mind Connection: how practicing wellness at work prevents musculoskeletal disorders
MSD Solutions Lab, an NSC program
National Safety Council
When you’re tired, mentally stressed, or feeling unsupported at work, your body feels it too. Tense muscles, poor posture, and fatigue can all increase your risk of musculoskeletal disorders (MSDs). MSDs are a broad term used to describe common issues experienced by employees, such as muscle discomfort, back pain, sprains, and strains.
Making small changes in how you work, rest, and feel on the job can make a big difference. While your safety at work is ultimately your employer’s responsibility, there are steps you can take, such as the ones listed below, to own your personal safety and reduce your MSD risk. A strong safety culture starts at the top, but you can advocate for the conditions you need to stay safe.
- Did you know that stress can cause you to unconsciously tighten your muscles and make you more prone to MSDs? The opposite is also true! Muscle and joint pain can lead to stress, poor sleep, and less movement, making both your body and mind feel worse.
- Small stress-relief habits in and outside of work can help your body stay loose. Take a moment to breathe deeply, check your posture, or move your body – short walks, stretches, or light exercises can improve posture, strengthen muscles, and help protect you from musculoskeletal pain and injury. Regular physical activity also improves mood, boosts energy, and enhances sleep.
- Did you know that depression and anxiety can increase your perception of pain, making musculoskeletal symptoms feel more intense and disabling?
- If you are experiencing symptoms of depression or anxiety, talking with a trained professional can help alleviate your symptoms. The City of Milwaukee offers an on-site EAP (Employee Assistance Program) that provides confidential counseling, assessment, and referral services for employees and their families when they need help navigating resources for any situation affecting their lives. Contact Cris Zamora at 414-286-3145 or [email protected].
- Did you know that increased mental workload can lead to riskier or more awkward working postures, thereby increasing the chance of developing an MSD?
- Take small, routine breaks to pause and reset your posture. When possible and safe to do so, step away from the workstation (perhaps to talk to a coworker). This provides a break for the mind as well as the body.
- Focus on one task at a time. A clear mind helps your body move safely.
- Did you know that employees with strong emotional and social support are less likely to develop MSDs, even when performing physically demanding tasks
- Help to create a positive work environment by supporting your co-workers and providing honest feedback on employee perception surveys so that management can be aware of concerns and risks.
- Did you know your body repairs itself during high-quality sleep? Poor sleep or getting less than seven to eight hours of sleep a night can reduce muscle recovery and increase your risk of developing MSD.
- Try to stick to a regular sleep schedule and create a relaxing, screen-free bedtime routine. If your job requires non-standard working hours (e.g., swing shift, graveyard shift), talk to your supervisor about strategies for working safely.
- Did you know that smoking reduces blood flow to muscles and joints, which can lead to more pain, longer healing times, and a higher risk of MSDs?
- If you are thinking about cutting back or quitting, you’re not just helping your lungs – you’re protecting your back, shoulders, and knees too.
- Did you know that proper nutrition supports bone, muscle, and joint function, thereby decreasing the risk of MSDs? Diets low in nutrients and high in processed foods can contribute to inflammation, poor posture, and slower recovery from MSDs.
- Choose foods that fuel your body – like fruits, vegetables, lean proteins, and whole grains. Even small swaps can support your strength and recovery.
- Did you know that alcohol or substance misuse can slow reaction time, affect coordination, and increase the chance of strain or accidents on the job? Additionally, employees with MSDs are at higher risk of long-term opioid use and opioid use disorder. Pain from MSDs, especially when untreated, can lead to more severe pain, increasing the risk of opioid dependence.
- Stay sharp and safe by avoiding impairing substances before or during work, and remember to check medication labels for side effects.
- Don’t wait to report pain or discomfort to your healthcare provider or your employer. Early care and accommodation can help you recover faster and avoid more serious problems down the line. If you’re dealing with ongoing pain, talk to a healthcare provider about options like physical therapy, gentle stretching, or over-the-counter relief. Talk to your supervisor about alternative work arrangements.