Department of Neighborhood Services

Milwaukee Health Department Coronavirus COVID-19 updates. For assistance, please call the MHD COVID Hotline 414-286-6800

HomeSAFE logo

The Department of Neighborhood Services (DNS) presents HomeSAFE, an educational program designed to inform and empower the public on building code and neighborhood issues.  Through a combination of in-person and live digital educational presentations, and an online resource library,  the Department strives to bring helpful information to Milwaukee’s citizens to keep them safe, healthy and happy.

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Permit & Development Center

The Permit and Development Center is currently open via appointment only on Mondays, Tuesdays, Thursdays, and Fridays. In an effort to clear projects already in our queue we remain closed to customers all day on Wednesdays. Appointment slots are available through Qless, our online check-in system, or by calling the Development Center at (414) 286-8210. For more information about QLess, please review this guide.

Construction Inspection Services

The Building Construction Inspection Division contributes to the overall health, safety and well -being of the City by overseeing all construction trades inspections for commercial, industrial and residential buildings and sites to ensure compliance with applicable codes.

The division also investigates complaints about work without a permit and occupancy Inspections.

Our division oversees trades inspections for:

  • • Construction, HVAC & Boiler
  • • Electrical
  • • Sprinkler
  • • Plumbing
  • • Elevator

On-site Inspections will proceed once permits are issued. All required inspections must be scheduled with the inspector in the various sections of the department. To allow us to schedule our time more efficiently, inspectors establish their own schedules in order to minimize travel time from one site to another. The clerical staff cannot set appointment times, but can give general information. Inspectors are generally available by phone from 7:30 A.M. to 9:00 A.M. and 3:00 P.M. to 4:30 P.M.

Development Center Operations

Tech Team, Residential Construction, Fencing, Signage, Zoning Referrals and Occupancy    

Plan Examiner Specialists will be managing customer assistance for those wishing to access these services. All walk-in services will be suspended. Customers may call our customer assistance line at (414) 286-8210 if you would like to apply for any of these services. Please note that our customer service line will be very busy during this time so please be patient with us. Plan Exam consultation will be handled over the phone and opportunity to send information via email will be offered. You may also apply for a permit online through our LMS system. Please go to milwaukee.gov/lms. Supplemental documentation required for submittal should be uploaded to the permit record you have created.

Commercial Submittals 

Small Commercial Submittals that would have otherwise been reviewed through our walk-in service or by appointment may now be dropped at our front desk for check-in and review. Walk-in Services and Appointments will be suspended. Correspondence regarding reviews will be handled via email.

Plan Submittals 

Plan Submittals are preferably made via mail/shipping. Submittals may also be dropped may be dropped off at the area designated within the front entry vestibule at the 809 N. Broadway building. Mailed in submittals should be sent to:

809 N Broadway, 1st Floor
Attention: Development Center
Milwaukee WI, 53202

Dropped submittals should left at the designated entry vestibule area for drop-offs. Plans will be checked in based upon time stamped receivables. Please do not include a check rolled into your submittal. Plan Exam fees may be paid upon check-in and fee assessment via our online LMS system: milwaukee.gov/lms

Residential & Commercial 

Residential Inspection

Beginning Aug 1st, DNS will resume interior inspections in the residential section. The following procedure will apply to all interior inspections: 

  1. An inspector wearing PPE will call you from outside your residence.
  2. You must answer the door wearing a mask completely covers your mouth and nose and continue wearing it during the course of the inspection.
  3. You and the inspector will maintain a separation distance of at least six feet at all times. Other residents will be asked to move to areas of the residence away from the area to be inspected.
  4. The inspector will not be touching any interior surfaces. Please open all interior doors in order to allow the inspector access.

Commercial Inspection

All procedures above will be followed for interior commercial inspections. Additionally, if no appointment is made or reasonable contact established after multiple attempts, DNS inspectors may cold-call to conduct required fire inspections.  

Featured News

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How to Pull a Permit Video

Watch our video and learn How to Pull a Permit. Our Development Center team will walk you through the process step-by-step. Learn helpful tips & tricks and where to go for more info. 

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Resources for Homeowners

Learn more about home updates that do not require a permit and link to helpful resources, energy programs and incentive programs you can use to rehab your property.

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Stop Illegal Dumping

Illegal dumping is a burden to residents and a blight on our beautiful city. Don't let illegal dumping ruin your neighborhood. Report it and you could be eligible for a reward of up to $1,000.

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Featured DNS Menu

About Us

Through the enforcement of Building, Zoning, Fire, Environmental, Property Maintenance and other ordinances, DNS protects the value of investments in neighborhoods and commercial properties and supports community goals of building safe and healthy neighborhoods and increasing investment and economic vitality throughout the City.

 

Permit & Development Center

The City of Milwaukee adopts the the State of Wisconsin Building Code for Residential and Commercial Structures. The Permit & Development Center is located at 809 N. Broadway, first floor. Our hours are 8:00 a.m. to 4:30 p.m. on Monday, Wednesday, Thursday and Friday. Tuesday hours are 8:00 a.m. to noon. 

Directory

If you require an inspector to make an inspection related to a permit or a complaint investigation, you will need to make an appointment. Click on your preferred section below to see a list of inspections conducted and who to call. 

Property & Neighborhood Information

DNS and the City of Milwaukee offer a variety of resources, incentives and information to help residents research or improve their properties.

City of Milwaukee Department of Administration Director Sharon Robinson 


 Monday - Friday, 8:00 AM - 4:45 PM


 Zeidler Municipal Building, 841 N. Broadway, Room 104, Milwaukee, WI 53202

 Lake Tower, 4001 S. 6th Street, Milwaukee, WI 53221


 414-286-2268


 

City of Milwaukee Department of Administration Director Sharon Robinson 

Erica R. Roberts, Commissioner


 Zeidler Municipal Building, 841 N. Broadway, Room 104, Milwaukee, WI 53202


 Monday - Friday, 8:00 AM - 4:45 PM


  Email DNS 


 414-286-2543


  414-286-5095


 

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