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Customer Alert: A company called Service Line Warranties is mailing letters to our customers telling them to buy "Service Line Insurance." This is a sales pitch that we do not endorse. You are not required to purchase this. Click here to read more.

My Account/My Bill

Water Quality

Lead and Water

 

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Water Main Replacements

Using Water Wisely

Water Rates & Charges

 

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Alerts and Advisories

Freshwater Advantage for Business

History & Fun Stuff

 

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Water Main Replacement Projects 

Water Main Replacement Projects

Our main replacement program replaces aging, critical infrastructure with new mains that provide reliable service and water pressure, and high quality water. There is no special assessment or added cost to taxpayers because the projects are paid for by the utility’s capital improvements budget, which is funded with revenues from water rates.

The North Point Tower  

North Point Tower

The Victorian Gothic tower houses an iron standpipe that absorbed pulsations from reciprocating steam engines in a pumping station on the Lake Michigan shore. The tower was used until 1963, when electric pumps replaced the steam engines. There once were over 500 standpipe towers across the United States but now the North Point Tower is one of only 12 remaining. Repair and restoration work on the North Point Tower will conclude this fall.

kids in sprinkler 

August Cool Waters

Water parks and splash pads are offered as an alternative to opening fire hydrants, which is illegal.

Diagram of Water Main and Service Line 

Lead and Water

Informaciόn sobre el plomo y la seguridad del agua potable

Milwaukee’s drinking water does not contain lead. But lead can dissolve from lead plumbing. Find information and search our records to see if a property has a lead service line.

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Customer Service Center

Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Monday - Friday 7:30 a.m. - 5:00 p.m.

Telephone

 (414) 286-2830

24-Hour Control Center  

 (414) 286-3710

TDD 

 (414) 286-8801

Fax 

 (414) 286-5452

Email (non-emergency)

 

News Media
Sandy Rusch Walton     

(414) 286-3261

U.S. Mail 

P.O. Box 3268
Milwaukee, WI
53201-3268

Supt. Jennifer Gonda  

Superintendent

Jennifer Gonda

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