Milwaukee Water Works
Important Updates:
July 29, 2026 - Temporary Change to Fluoride Addition
Milwaukee Water Works is temporarily reducing the amount of fluoride added to drinking water because of supply chain issues affecting fluoride used in water treatment.
Milwaukee’s drinking water remains safe to drink and continues to meet water quality standards. Beginning Friday, July 31, 2026, fluoride levels will be reduced from approximately 0.6–0.7 milligrams per liter, or mg/L, to approximately 0.3 mg/L.
For more information: milwaukee.gov/fluoride
July 6, 2026 - New Customer Service Hours
Walk-in and phone hours are now 8:00 a.m.–4:45 p.m.
- Questions? Call 414-286-2830
- Email: [email protected]
December 18, 2025 – Water Service Line Information
As required by the Lead and Copper Rule Revisions, Milwaukee Water Works has sent updated notification letters to properties with confirmed lead service lines or unknown service line material. The letters include information about the health effects of lead and ways to reduce exposure in drinking water.
View current notification letters:
The service line inventory is now publicly available here.
2025 Water Quality Report
Milwaukee Water Works provides safe drinking water for our community, supported by routine testing and monitoring.
View the report: milwaukee.gov/awqr.
Prioritization Program
Milwaukee is replacing lead service lines across the city. Neighborhoods are prioritized based on how many lead pipes are in each neighborhood, child health data, and community needs.
Learn more about the Prioritization Program at milwaukee.gov/MPP.