Welcome to the Milwaukee Water Works



Wisconsin Policy Forum Award Winner!

The Milwaukee Water Equity Taskforce received the first ever "Effort to Advance Racial Equity" award from the Wisconsin Policy Forum in recognition of our work to address structural racism by creating a roadmap to achieving work force equity.

Water Main Replacement Projects

Our main replacement program replaces aging, critical infrastructure with new mains that provide reliable service and water pressure, and high quality water. There is no special assessment or added cost to taxpayers because the projects are paid for by the utility’s capital improvements budget, which is funded with revenues from water rates.

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Lead and Water

Información sobre el plomo y la seguridad del agua potable

Milwaukee water and water mains do not contain lead. But lead can dissolve from lead service lines and plumbing. Search our records to see if a property has a lead service line.


Water Nain

South Hawley Road Main Break

The break of a 16-inch water main in South Hawley Road December 28, 2019 led to flooding of the street and parts of the adjacent neighborhood.

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Milwaukee Water Department Karen Dettmer,Superintendent 

Karen Dettmer, P.E.

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Customer Service Center


24-Hour Control Center





 Email (non-emergency)

 Zeidler Municipal Building, 841 N. Broadway, Room 406, Milwaukee, WI 53202

 Monday - Friday, 8:00 AM - 4:30 PM

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