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Welcome to the Milwaukee Water Works


Milwaukee Skyline from Lake Michigan


Anti-corrosion ortho-phosphate barrier inside a lead pipe

Lead Service Line Replacement Work

Milwaukee is expanding our work to replace lead service lines!

Our Equity Prioritization plan will balance three key factors to assign a rank order to every neighborhood in the city: 1) density of lead service lines, 2) incidences of elevated blood lead levels (EBLL) in children, and 3) the neighborhood's score on a socio-economic index.

The socio-economic index we use is Area Deprivation Index (ADI), developed by the Center for Health Disparities, and combines 17 different criteria. The ADI was designd to inform healthcare delivery and health-related policy. The data for the ADI comes from the American Community Survey, which is conducted by the U.S. Census Bureau every two years. EBLL data is provided by the Milwaukee Health Department, and lead service line data comes from the Water Works. 

Learn more about here


Patrick Pauly, P.E.

Ask a Question / Report a problem

Customer Service Center:
For billing and related questions. 


24-Hour Control Center:
To report water emergencies.


Media Inquiries:

  414-286-5452 (FAX)

Email: [email protected]

 Zeidler Municipal Building, 841 N. Broadway, Room 406, Milwaukee, WI 53202

 Monday - Friday, 7:30 AM - 4:45 PM

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