Health Plans, Rate Charts and Benefits Guide
The City offers the following Health Insurance plans to eligible employees:
- UnitedHealthcare (UHC) Choice EPO Plan
- UnitedHealthcare (UHC) Choice PPO Plus Plan
- UnitedHealthcare (UHC) High Deductible Health Plan
Enrollment / Self Service
Employees are responsible for keeping their enrollment status, including births and marriages, current through the City's Self Service program at www.milwaukee.gov/selfservice. All employees must have their Employee ID number (6-digits) and a password to access self service. To request or reset a password go to www.milwaukee.gov/rits.
Employees who do not enroll in the City's Health plan must complete the Health Waiver Form below for Affordable Care Act (ACA) reporting purposes. See the Health Enrollment Forms section below for the Health Waiver Form.
Health Enrollment Forms
Active City of Milwaukee employees should return the completed form to DER Employee Benefits, City Hall, Room 706 or email@example.com. Retirees should return their forms to Employes' Retirement System and agency employees (HACM, WCD, and MEDC) should return the completed form to their department payroll.
Why is UHC Calling?
It may seem unusual, but the next time your phone’s caller ID reads “UnitedHealthcare,” there’s a good chance it’s an offer to connect you with information to help you manage or improve your health. These are not sales calls, rather, these calls are used to extend invitations to members including wellness coaching, disease management and pregnancy resources. Watch this short video to learn more.
UnitedHealthcare (UHC) EPO Choice Plan:
Summary Plan Descriptions
UnitedHealthcare (UHC) PPO Choice Plus Plan:
Summary Plan Descriptions
UnitedHealthcare High Deductible Health Plan
Summary Plan Description
For Medical and Pharmacy Questions
Employees that have medical or pharmacy benefit questions regarding unpaid bills or problems with service should call the health or pharmacy plan first. DO NOT call Employee Relations until the appropriate plan has been contacted. If the situation cannot be resolved through the plan provider, Employee Benefits will attempt to assist with resolving the problem. Remember to document all phone conversations with dates, times and names and save any email correspondence. Employee Benefits will ask members for this information to try to resolve the issue.
- ACTIVE employees should contact the Employee Benefits Division at (414) 286-3184 or firstname.lastname@example.org .
- RETIRED members should contact the Employes' Retirement System (ERS) at (414) 286-3689 or email@example.com.
All City members have one card for health and prescription drugs. The UHC information is at the top left of the card and the OptumRx information is on the bottom right side. Members with questions about medical or prescription coverage should call the number on the back of the card, 1-800-841-4901.
Transparency in Coverage Rule
UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of the City of Milwaukee. To link to the Machine-Readable Files, please click here: https://transparency-in-coverage.uhc.com/