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Health Benefits

Health Plans, Rate Charts and Benefits Guide

The City offers the following Health Insurance plans to eligible employees:

  • UnitedHealthcare (UHC) Choice EPO Plan
  • UnitedHealthcare (UHC) Choice PPO Plus Plan
  • UnitedHealthcare (UHC) High Deductible Health Plan


Enrollment / Self Service

Employees are responsible for keeping their enrollment status, including births and marriages, current through the City's Self Service program at www.milwaukee.gov/selfservice. All employees must have their Employee ID number (6-digits) and a password to access self service. To request or reset a password go to www.milwaukee.gov/rits.

Employees who do not enroll in the City's Health plan must complete the Health Waiver Form below for Affordable Care Act (ACA) reporting purposes.  See the Health Enrollment Forms section below for the Health Waiver Form. 

Health Enrollment Forms

Active City of Milwaukee employees should return the completed form to DER Employee Benefits, City Hall, Room 706 or [email protected].  Retirees should return their forms to Employes' Retirement System and agency employees (HACM, WCD, and MEDC) should return the completed form to their department payroll.

Why is UHC Calling?

It may seem unusual, but the next time your phone’s caller ID reads “UnitedHealthcare,” there’s a good chance it’s an offer to connect you with information to help you manage or improve your health. These are not sales calls, rather, these calls are used to extend invitations to members including wellness coaching, disease management and pregnancy resources.  Watch this short video to learn more.

UnitedHealthcare (UHC) EPO Choice Plan:

UnitedHealthcare (UHC) PPO Choice Plus Plan:

Summary Plan Descriptions

UnitedHealthcare High Deductible Health Plan

Summary Plan Description

For Medical and Pharmacy Questions

Employees that have medical or pharmacy benefit questions regarding unpaid bills or problems with service should call the health or pharmacy plan first.  DO NOT call Employee Relations until the appropriate plan has been contacted.  If the situation cannot be resolved through the plan provider, Employee Benefits will attempt to assist with resolving the problem.  Remember to document all phone conversations with dates, times and names and save any email correspondence.  Employee Benefits will ask members for this information to try to resolve the issue.

All City members have one card for health and prescription drugs. Members with questions about medical or prescription coverage should call the number on the back of the card, 1-800-841-4901.

Transparency in Coverage Rule

UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of the City of Milwaukee. To link to the Machine-Readable Files, please click here: https://transparency-in-coverage.uhc.com/


Contact Us

ACTIVE Employees

Employee Benefits Division
Department of Employee Relations
200 E. Wells Street, Room 706
Milwaukee, WI 53202-3515

Contact Us

RETIRED Employees

Employes' Retirement System (ERS)
789 N. Water Street, Suite 300
Milwaukee, WI 53202-3584

CLICK FOR ACTION (request City services)
(414) 286-CITY (2489)

TDD: (414) 286-2960

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