Office of African American Affairs
Affordable land and leasing costs, abundant fresh water, an educated workforce, low business costs and easy access to financing, technical assistance and efficient transportation have helped local businesses succeed and grow.
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Department of Employee Relations
The City's vision plan is offered through MetLife. Please see the current Rate Charts below. More information is available on each plan in the Benefits Guide.
Employees are responsible for keeping their enrollment status, including births and marriages, current through the City's Self Service program at www.milwaukee.gov/selfservice. All employees must have their Employee ID number (6-digits) and a password to access self service. To request or reset a password go to milwaukee.gov/ServiceDesk.
Active City of Milwaukee employees should return their completed form to DER Employee Benefits, City Hall, Room 706 or [email protected].
If you have questions regarding your benefits, unpaid bills, or problems with service, please call your health, dental or vision plan. DO NOT call Employee Benefits until you have contacted your health, dental or vision plan and are unable to arrive at a resolution. Employee Benefits will attempt to assist you with resolving your problem, but in no case will Employee Benefits attempt to change, question or provide a medical opinion. Document all your conversations with dates, times and names. DER will ask for this information when you call the Employee Benefits Division at 414-286-3184, You can also email your questions to [email protected]
ACTIVE Employees Employee Benefits Division Department of Employee Relations 200 E. Wells Street, Room 706 Milwaukee, WI 53202-3515
8:00 a.m. - 4:45 p.m. (Monday - Friday) Directions to City Hall (Hours and Directory)
(414) 286-3184
[email protected]
Who to Contact for Benefits Questions
RETIRED Employees Employes' Retirement System (ERS) 789 N. Water Street, Suite 300 Milwaukee, WI 53202-3584
8:00 a.m. - 4:45 p.m. (Monday - Friday) (414) 286-3557 Toll Free: (1-800-815-8418) [email protected] www.cmers.com
8:00 a.m. - 4:45 p.m. (Monday - Friday)
(414) 286-3557
Toll Free: (1-800-815-8418)
www.cmers.com
CLICK FOR ACTION (request City services) (414) 286-CITY (2489)
TDD: (414) 286-2960