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Vision Benefits

The City's vision plan is offered through MetLife.  Please see the current Rate Charts below. More information is available on each plan in the Benefits Guide.


Enrollment / Self Service

Employees are responsible for keeping their enrollment status, including births and marriages, current through the City's Self Service program at www.milwaukee.gov/selfservice. All employees must have their Employee ID number (6-digits) and a password to access self service.  To request or reset a password go to www.milwaukee.gov/rits.

Vision Enrollment Forms

Active City of Milwaukee employees should return their completed form to DER Employee Benefits, City Hall, Room 706 or [email protected]

MetLife Vision Insurance

Additional Vision Resources


If you have questions regarding your benefits, unpaid bills, or problems with service, please call your health, dental or vision plan. DO NOT call Employee Benefits until you have contacted your health, dental or vision plan and are unable to arrive at a resolution. Employee Benefits will attempt to assist you with resolving your problem, but in no case will Employee Benefits attempt to change, question or provide a medical opinion.  Document all your conversations with dates, times and names. DER will ask for this information when you call the Employee Benefits Division at 414-286-3184, You can also email your questions to [email protected]


Contact Us

ACTIVE Employees

Employee Benefits Division
Department of Employee Relations
200 E. Wells Street, Room 706
Milwaukee, WI 53202-3515

Contact Us

RETIRED Employees

Employes' Retirement System (ERS)
789 N. Water Street, Suite 300
Milwaukee, WI 53202-3584

CLICK FOR ACTION (request City services)
(414) 286-CITY (2489)

TDD: (414) 286-2960

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