Upcoming Events

Milwaukee Prioritization Program Events
We are excited to continue providing free lead service line replacements to our community.
Milwaukee Water Works plans to host virtual and in-person open houses in fall 2026 for eligible participants in the 2027 Prioritization Program. These events will help residents prepare for their upcoming lead service line replacement, ask questions, learn what to expect and get support with next steps.
Event dates, locations and registration details will be posted on this page as they become available. Eligible participants will also be notified directly.
In-Person Open Houses
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Event schedule coming fall 2026
Virtual Open Houses

Event schedule coming fall 2026
Forms and Resources
- Authorization Form (Right of Entry) – English
- Formulario de Autorización – Spanish
- Lead Service Line Program Overview – Learn more about the program.
- Water Quality Information – How Milwaukee monitors and protects your drinking water.
- Drinking Water Filters – Lean more about filters that remove lead from your tap water.
How the Milwaukee Prioritization Program Works
Learn more about the Milwaukee Prioritization Program for Lead Service Line Replacement. This video walks eligible residents and property owners through the steps of the of the prioritization program so they know what to expect and how to get ready for their lead service line replacement.

Customer Service Center
For billing and related questions:
24-Hour Control Center
For water emergencies only:
414-286-5452 (Fax)
Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Monday - Friday, 8:00 AM - 4:45 PM



