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Upcoming Events

Milwaukee Prioritization Program Events

We are excited to continue providing free lead service line replacements to our community.

Milwaukee Water Works plans to host virtual and in-person open houses in fall 2026 for eligible participants in the 2027 Prioritization Program. These events will help residents prepare for their upcoming lead service line replacement, ask questions, learn what to expect and get support with next steps.

Event dates, locations and registration details will be posted on this page as they become available. Eligible participants will also be notified directly.

In-Person Open Houses

event notification icon

Event schedule coming fall 2026

Virtual Open Houses

Event schedule coming fall 2026

Forms and Resources 

How the Milwaukee Prioritization Program Works

Learn more about the Milwaukee Prioritization Program for Lead Service Line Replacement. This video walks eligible residents and property owners through the steps of the of the prioritization program so they know what to expect and how to get ready for their lead service line replacement. 

Water Filters

certified water filters

Find a filter certified to remove lead for safe drinking. 

Learn About Filters

Reducing Lead Risks

Discover ways to reduce lead risks from water in your home.

Reduce Lead Risks

Other Sources of Lead

Lead Paint

Learn about common ways lead can be found in your home.

Learn More about Lead


Customer Service Center

For billing and related questions: 

 414-286-2830


24-Hour Control Center
For water emergencies only:

 414-286-3710


  414-286-5452 (Fax)


Email: [email protected] 


 Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202


 Monday - Friday, 8:00 AM - 4:45 PM