Upcoming Events

Milwaukee Prioritization Program Events
We’re excited to continue providing free lead service line replacements to our community!
Milwaukee Water Works will host virtual and in-person open houses throughout the year to help participants in the 2026 Prioritization Program get ready for their upcoming replacement. These events are a chance to ask questions, learn what to expect, and get help moving forward.
In-Person Open Houses
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Saturday, March 14, 2026 | 10:00 a.m. to 11:30 a.m.
Washington Park Branch
2121 N Sherman Blvd
Saturday, March 21, 2026 | 1:00 p.m. to 2:30 p.m.
Mitchell Street Branch
906 W Historic Mitchell St
Virtual Open Houses

Wednesday, March 11, 2026 | 6:00 to 7:00 p.m.
Register Here
Forms and Resources
- Authorization Form (Right of Entry) – English
- Formulario de Autorización – Spanish
- Lead Service Line Program Overview – Learn more about the program.
- Water Quality Information – How Milwaukee monitors and protects your drinking water.
- Drinking Water Filters – Lean more about filters that remove lead from your tap water.
How the Milwaukee Prioritization Program Works
Learn more about the Milwaukee Prioritization Program for Lead Service Line Replacement. This video walks eligible residents and property owners through the steps of the of the prioritization program so they know what to expect and how to get ready for their lead service line replacement.

Customer Service Center
For billing and related questions:
24-Hour Control Center
For water emergencies only:
414-286-5452 (Fax)
Zeidler Municipal Building, 841 N. Broadway, Room 406, Milwaukee, WI 53202
Monday - Friday, 7:30 AM - 4:45 PM



