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Customer Service   bill and credit card image

Our Customer Service Center is closed to walk-in service at the Zeidler Municipal Services Building, 841 N. Broadway.
 

Customers should use other methods of payment or call us at (414) 286-2830 if they cannot pay with check, online, or by phone. Also, we have suspended the scheduling of meter-related appointments unless one is necessary to restore water service.

The following options are always available for most account needs:

Call (414) 286-2830 for our automated payment service or to talk with a Customer Service Representative, Monday - Friday, 7:30 a.m. - 5:00 p.m.

Email us at watwebcs@milwaukee.gov

While here on our website, Milwaukee.gov/water, Select Account Information and Customer Service and How to Pay your Bill

Milwaukee Water Works never disconnects water service because of unpaid bills.

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Water: What You Pay For

With Permission from the Alliance for Water Efficiency

Milwaukee Water Works

 

 

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Customer Service Center

Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Open Monday - Friday 7:30 a.m. - 5:00 p.m.

Mailing address: P.O. Box 3268, Milwaukee, WI 53201-3268

Telephone

 (414) 286-2830

24-Hour Control Center  

 (414) 286-3710

TDD 

 (414) 286-8801

Fax 

 (414) 286-5452

Email (non-emergency)

 

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