Office of African American Affairs
Affordable land and leasing costs, abundant fresh water, an educated workforce, low business costs and easy access to financing, technical assistance and efficient transportation have helped local businesses succeed and grow.
Find information about things to do and happenings in the City of Milwaukee.
Milwaukee Water Works
Our Customer Service Center, located on the 4th floor of the Zeidler Municipal Building at 841 N. Broadway is open to walk-in customer visits for payments or questions about billing.
Please note: Our Customer Service Window only accepts cash, checks, money orders, or cashiers checks. We cannot accept debit or credit cards for in-person payments.
Billing questions: For information about how to pay your bill, click here.
Meters: We are scheduling meter-related appointments, including usage investigations and meter exchanges. Please call us to request your appointment at (414) 286-2830.
PromisePay is designed to help you catch up on your past-due balance with a payment plan that fits your needs. With flexible terms, you’re in control—choose your payment method, set up reminders, and adjust your schedule to fit your life.
Due to the overwhelming response, we’ve reached maximum enrollment for our PromisePay pilot program and are unable to accept new participants at this time. We encourage you to check back in Spring 2025 for the opportunity to enroll in future payment plans.
We want to hear from you! Is your water affordable? Have you ever been surprised by your bill? What do you think of the solutions we offer to pay down past-due amounts. This short 12-question survey can be answered in less than 3 minutes: https://tinyurl.com/AffordableWater
With Permission from the Alliance for Water Efficiency
Customer Service Center For billing and related questions:
414-286-2830
24-Hour Control Center For water emergencies only:
414-286-3710
414-286-5452 (Fax)
Zeidler Municipal Building, 841 N. Broadway, Room 406, Milwaukee, WI 53202
Monday - Friday, 7:30 AM - 4:45 PM