Milwaukee Health Department Coronavirus COVID-19 updates. For assistance, please call the MHD COVID Hotline 414-286-6800

Customer Service   bill and credit card image

Our Customer Service Center is open to walk-in customer visits. 

The Customer Service Center is located on the 4th floor of the Zeidler Municipal Building at 841 N. Broadway.

In keeping with the City's current policy, masks/face coverings are required while in the building.


  • Billing: For information about how to pay your bill, click here. 
  • Meters: We are scheduling meter-related appointments, including usage investigations and meter exchanges. Please call us to request your appointment at (414) 286-2830. 

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Customer Service Center


24-Hour Control Center



 Email (non-emergency)

 Zeidler Municipal Building, 841 N. Broadway, Room 406, Milwaukee, WI 53202

 Monday - Friday, 8:00 AM - 5:00 PM

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