
Using Water Filters in Your Home
Do I Need a Drinking Water Filter?
Milwaukee’s water is treated to reduce lead, but older homes may still have lead service lines.
Consider a certified water filter if:
- Children under 6 live in your home.
- Someone who is pregnant or breastfeeding lives in your home.
- You live in a home with a lead service line, lead or galvanized plumbing, lead solder, or faucets installed before 2014.
Choose the Right Filter
Look for filters certified to NSF/ANSI 53 certified for lead removal. View the NSF list of certified filters.
Types of filters:
- Faucet-mounted
- Under sink, Filter pitchers
- Whole house filters
Filters may use different treatment methods, such as activated carbon or reverse osmosis. View the water filter types flyer.
For additional guidance, review the CDC's information on choosing home water filters.
Use Your Water Filter Safely
Using a certified water filter can help reduce lead and other contaminants in your drinking water. To help ensure your filter works effectively:
- Follow the manufacturer’s setup and maintenance instructions.
- Replace filter cartridges on the recommended schedule.
- Keep the filter and surrounding area clean.
- Use cold filtered water for drinking, cooking, and preparing baby formula.
Review the Dos and Dont's of Using a Filter flyer for more information about proper use and potential risks. The flyer is also available in Spanish.
For more detailed information, see the EPA guide to maintaining your water filter.
Free Filters with Lead Service Line Replacement
Filters are provided when a lead service line replacement is scheduled at your home.
Milwaukee Water Works provides a free filter pitcher and replacement cartridges during your service line replacement.
Redeem your voucher at:
Zeidler Municipal Building
841 N. Broadway, Milwaukee, WI
Other Times Filters May Be Provided
- If your property is near a water main replacement but your pipe is not being replaced
- If your property is near sewer or street construction affecting lead pipes
Additional Resources:
- Examples of Water Filters That Remove Lead (Spanish)
- How to use a water filter
- NSF Certified Lead Reduction Filters
- CDC Home Water Filter Guidance
- Check your address for a lead service line
Other Sources of Lead:
Lead exposure can come from multiple sources in and around the home, including paint, dust, soil, and plumbing. Replacing a lead service line reduces one source of exposure, but it is still important to understand and address other potential sources of lead.
For more information about lead exposure, prevention, and child blood lead testing, visit the Milwaukee Health Department Home Environmental Health

Customer Service Center
For billing and related questions:
24-Hour Control Center
For water emergencies only:
414-286-5452 (Fax)
Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Monday - Friday, 8:00 AM - 4:45 PM

