In stressful times, a bill doesn't have to leave you in a bind!

We understand that some customers may have trouble paying for their bill from time to time. Milwaukee Water Works does not shut off water service due to non-payment, but past-due amounts will eventually be transferred to your property tax bill for collection.

If you are behind on your bill, help is available! Avoid the headaches of having your past-due obligations transferred to your property tax bill by taking advantage of affordability programs. 

 
With PromisePay, you’re in the driver’s seat. PromisePay is a modern platform that allows you to design a payment plan with convenient and flexible terms that are right for you. Here are some of the features we anticipate will be included:

• Enroll at your convenience and customize your plan to meet your needs.
• Get started on a plan with a down payment that is right for you.
• Choose your method of payment, including credit card, debit card, Google Pay, Apple Pay, or automatic withdrawal from a checking account.
• Change your payment due date by a few days, even at the last minute.
• Receive text reminders of upcoming plan payments.
• Easily change your payment schedule.
• An opportunity to get back on track if you’ve missed a few payments, instead of getting dropped or starting over.

Take control of your past due bills now! Sign up here:

https://milwaukee.promise-pay.com/

 

Additional Support

Do you need help with other bills like heat, electric, or rent? Could you use some support with home repairs, help finding a job, or assistance finding affordable healthy food options? If so, the list of resources below may be useful to you.

Home Heating Bills 

Wisconsin Housing Energy Assistance Program (1-866-432-8947)
Assistance for gas or electric heating bills based on previous month’s income. 

Click here to apply. 

If you need help applying, call 1-866-432-8947 to schedule an appointment or click here to schedule your appointment online 

Eviction Prevention, Family Support Services

Community Advocates (414-449-4777) 
Assistance with eviction prevention and tenant-landlord issues, help paying rent, accessing the expanded Child Tax Credit, help with SSI & disability, and help with domestic violence and elder abuse. 

Call or visit communityadvocates.net for more information. 

Home Improvement

City of Milwaukee Environmental Collaboration Office (414-286-8566)
Assistance with energy-saving improvements to your home, including: insulation, furnaces, boilers, and even air conditioning. Find out more here. 

Revitalize Milwaukee (414-312-7531) 
Assistance with critical home repairs, emergency home repairs, accessibility modifications, and more. Call or visit www.freehomerepairs.org for more information. 

Habitat for Humanity ReStore (414-257-9078)
Secondhand appliances, furniture and building materials for sale. Franklin, Wauwatosa and Greenfield locations (Tuesday – Friday 10:00 a.m. - 6:00 p.m. and Saturday 10:00 a.m. - 4:00 p.m.)    Call or visit www.habitat.org/restores for more information.

Employment

Water Works Division

• Full-time positions: Join our team at the Water Works! Learn more about open positions and career pathways here. 
• Youth internships: Summer interships with the Water Works are available through the Earn & Learn Summer Youth Internship Program. Apply here and make sure you tell them that you want to be placed with the Water Works. Apply by March 18. 
• More about Milwaukee area jobs and careers in the water sector here. 

Employ Milwaukee (414-270-1700)
Assistance with finding a job, switching careers, and gaining new skills based on current job markets. Find out about job fairs, get help with the application process, and gain access to networking opportunities. Employ Milwaukee also assists with resume building and apprenticeship placement.

Call or visit their web site for more information.

Direct Connect MKE
DCMKE is an app that allows you to find local events, trainings and job opportunities for your career path. Text @DCMKE at 39197 or download the app here. 

Jobs with the City of Milwaukee
For current job openings, click here. 

Jobs with Milwaukee County 
For current job openings, click here. 
 

Healthy, Affordable Food Options

The Gathering (414-272-4122)
1) 1300 W. Fond Du Lac Ave. (Breakfast served Monday - Friday 8:30 a.m - 9:30 a.m., Lunch served Saturday 11:30 a.m. - 12:30 p.m.)
2) 1236 S. Layton Blvd (Lunch served Saturday 11:30am-12:30pm, Dinner served Monday & Wednesday 4:30 p.m. - 5:30 p.m.)
3) 8424 W. Center St. (Lunch served every second and fourth Saturday 11:30 a.m. - 12:30 p.m.)
4) 3421 W Lisbon (Lunch served Saturday 11:30 a.m. - 12:30 p.m.)
St. Vincent DePaul Crossroads Kitchen (414-649-9555)
931 W Madison St. (To-go meals provided Sunday - Friday 4:00 p.m. - 6:15 p.m.

Hunger Task Force (414-777-0483)
Mobile Market provides a selection of groceries to communities throughout the city, Monday – Friday. Call to inquire about location 414-238-6462. Several food bank locations, call to ask about location closest to you. 

Feeding America (414-931-7400)
Several locations throughout the city with varying hours of operation. Call to find out which is closest to you. 

Riverwest Food Pantry (414-301-1478) 
924 E Clarke St (St. Casimir Church parking lot) 
Tuesdays 4:00-6:00pm and Saturdays 8:30-10:30am)