EAP Manager/Supervisor Toolbox
- Organizational Services
- EAP Workshops/In-Service Catalog (r. 7.16.24)
- Formal Referral Process Flow Chart
- Referral Roadblocks
- Identifying/Recognizing the Problem
- Discussing Job Performance Problems with An Employee
- How to Document A Job Performance Problem
- Manager/Supervisor-Employee Interest-Based Mediation
- When An Employee Has An Addiction Problem
- How to Explain Employee's Mental Health Problem to Other Employees
- Resolving Conflict Between Co-Workers
- Coping with Traumatic Events
- City of Milwaukee Reactions to Stressful Events
- Alcohol and Drug Abuse
- Stress On The Job
- Supporting Your Work Team, Manager's Guide to
- Department of Public Workers Peer Support Team Flyer
r. 6.23.21
Contact Us
Cris Zamora
Employee Assistance & Resource Coordinator
Phone: (414) 286-3145
TDD: (414) 286-2960
8:00 a.m. - 4:45 p.m. (weekdays),
except major holidays
Call to schedule a confidential consultation.
E-Mail: [email protected]
Department of Employee Relations
Employee Benefits Division
City Hall, Room 706
200 E. Wells Street
Milwaukee, WI 53202-3515
- After-hour emergencies are directed to the County Crisis Unit at (414) 257-7222.
- United Health Care members: For immediate after-hours mental health/counseling referrals contact Care24Hotline: 1-888-887-4114; 24 hours a day, 7 days a week.
- Child Abuse: Call (414) 220-7233 to report physical, sexual, emotional or neglect cases. Calls can be made anonymously.
- Adults who are victims: Call adult protection (414) 289-6660 to report a vulnerable adult who is dependent on others for care or incompetent, who is at risk for neglect or abuse.
