Official Website of the City of Milwaukee
CALL for Action (414) 286-CITY | Click for Action
Milwaukee Water Works
Effective July 16, 2013, per 2013 Wisconsin Act 25, municipal utility customer information may not be released except to the customer or their authorized representative. The account number is required to access information or to make a payment. The information cannot be released in response to an Open Records Request.
If you are not the customer, you must obtain written consent from the customer by completing a Utility Customer Information Consent Form and returning it to us. You may also use this form:
Please complete the form, sign it, and return it by email to watwebcs@milwaukee.gov, fax to (414) 286-5452, or deliver in person or in the mail to the Milwaukee Water Works Customer Service Center, 841 N. Broadway, Milwaukee, WI 53202.
Zeidler Municipal Building 841 N. Broadway, Room 406 Milwaukee, WI 53202 Open Monday - Friday 7:30 a.m. - 5:00 p.m.
Mailing address: P.O. Box 3268, Milwaukee, WI 53201-3268
Telephone
(414) 286-2830
24-Hour Control Center
(414) 286-3710
TDD
(414) 286-8801
Fax
(414) 286-5452
Email (non-emergency)