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FOR IMMEDIATE RELEASE: January 15, 2026

 

 

Prevent Frozen Water Pipes and Meters:
Tips from Milwaukee Water Works

 

MILWAUKEE — With sustained cold and single digit temperatures forecast for the coming weeks, Milwaukee Water Works (MWW) urges residents to take preventative steps now to reduce the risk of frozen pipes and water meters, which can lead to costly repairs and disruptions in water service.

“Once temperatures drop this low and remain below freezing, the risk of frozen pipes and water meters increases significantly,” said Patrick Pauly, Superintendent of Milwaukee Water Works. “Taking a few simple preventative steps now can help residents avoid damage and unexpected expenses.”

Immediate Steps to Protect Your Home MWW recommends the following actions during extreme cold:

  • Keep basements warm: Ensure basements and crawl spaces are heated and insulated, especially where pipes and the water meter are located.
  • Run water occasionally: Let a small trickle of water run to help prevent pipes from freezing.
  • Eliminate cold drafts: Install storm windows or insulation on basement windows, and disconnect, shut off, and drain outdoor hose connections.
  • Wrap exposed pipes: Use pipe insulation or heat tape, or place a light bulb near pipes for warmth. Avoid open flames indoors.
     

Preventing Frozen Water Meters

Water meters are typically located in basements where the water service line enters the home. Meters can freeze when exposed to cold air from unheated spaces, drafts, or uninsulated pipes. Frozen meters may crack or split, often causing leaks once temperatures rise.

Keeping basements warm and protecting pipes from cold air is the best way to prevent meter damage. Residents who believe their water meter has frozen should contact Milwaukee Water Works for assistance.
 

What If You Lose Heat?

If your home loses heat due to a power outage, allow water to run at a steady stream to reduce the risk of freezing. If you need to leave your home, shut off the water at the meter to help prevent damage.

Water Main Breaks During Extreme Cold

Extreme cold can also increase the likelihood of water main breaks as freezing and thawing ground causes pipes to shift. Residents who notice water surfacing in the street or experience a sudden drop in water pressure should report suspected main breaks to Milwaukee Water Works at (414) 286-3710.
 

Who to Contact
 

No Water

Frozen or Damaged Water Meter

After-Hours Water Emergencies

Damaged Water Pipes Inside the Home

  • Contact a licensed plumber

For more information:

 

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