City Mail Services

UPDATE 3/25/20: Due to the State and City Safer-at-Home Orders, the mail room will be staffed from 2:00 PM-4:00 PM Monday-Friday. Please have any and all outgoing mail tagged, bundled, and in the mail room as early as possible before 4:00 to ensure same-day processing. Because of limited staffing, sorting and routing of interoffice and incoming mail may be delayed. Thank you for your understanding.

City Records also manages the City of Milwaukee mail room, which is the central location for incoming and outgoing USPS and interoffice mail. Working with United Mailing Services, City Records is able to obtain a reduced “presort” postal rate for most mailings sent by City departments, expediting the mail process and saving departments—and the taxpayers!—significant money on postage and delivery.

As of January 2019, the mailroom is keycard-access only from 8:00 AM-4:15 PM. For one-time access, inquire in the main City Records area with your City photo ID for a staffer to let you in. To receive access to the mailroom via your keycard, your supervisor should email recmgr@milwaukee.gov to put in an access request.

• Mail Preparation Best Practices