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Department of Neighborhood Services (DNS)

The Permit and Development Center is currently open via appointment only on Mondays, Tuesdays, Thursdays, and Fridays. In an effort to clear projects already in our queue we remain closed to customers all day on Wednesdays. Appointment slots are available through Qless, our online check-in system, or by calling the Development Center at (414) 286-8210. For more information about QLess, please review this guide.

Appointments are available for small commercial alterations (<5,000sf), as well as fences, garages, signs, zoning referrals, occupancy applications, and specified 1 & 2 family residential projects. Appointments help us moderate visitor traffic and provide better customer service by dedicating staff availability in a known quantity. Customers still have the option of dropping off their applications/submittals for review.

We ask that customers do the following to ensure we are able to best assist you as well as keep our staff and customers safe:

  • Seating in our waiting room is limited so that customers can remain socially distanced. Please limit the amount of time that you spend in this space by arriving promptly for your appointment. We also ask that you limit the number of individuals that will be visiting to only those essential to the transaction taking place.
  • If you have an appointment please be sure you arrive on time and have all the information/documentation you will need. If you are not certain what to bring, please refer to our information sheets or call us at (414) 286-8210.
  • If you are not feeling well, please stay home and reschedule your visit for another day.

Plan Submittals can be made via mail/shipping, or may be dropped off at the area designated within the front entry vestibule at the 809 N. Broadway building.

Mailed in submittals should be sent to:

809 N Broadway, 1st Floor Attention: Development Center Milwaukee WI, 53202

Dropped submittals should left at the designated entry vestibule area for drop-offs. Plans will be checked in based upon time stamped receivables. Please do not include a check rolled into your submittal. Plan Exam fees may be paid upon check-in and fee assessment via our online LMS - Land Management System.

Apply for a Permit 

The Land Management System (LMS) provides citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week. Use LMS to schedule inspections online (NEW!), review status updates, upload drawings and plans electronically, pay online after all regulatory or reviews have been met, and more. 

Use QLess to Check-In

QLess Online Check-In QLess Online Check-In allows users to make appointments for service at the Permit & Development Center to avoid waiting in line. Enter your name, mobile phone number and desired services to make your appointment. You will then receive a text alert with the appointment date and time.

Occupancy Permits

When you establish your business, church, agency, school or organization in a new or existing building, you need a Certificate of Occupancy before you open your doors.

Certificates of Occupancy also are required for parking lots and commercial storage buildings. They are not required for one- and two-family homes unless an inspector has issued a “placard” or the house has been vacant for more than six months.

Wisconsin Building Code

The City of Milwaukee adopts the the State of Wisconsin Building Code for Residential and Commercial Structures. A copy of this code is available electronically on the Wisconsin Department of Safety and Professional Services (DSPS) website.

City of Milwaukee Department of Administration Director Sharon Robinson 

 M, T, Th, F 8:00 AM - 4:30 PM

 W Closed to the Public 

 Plan Exam & Permits, 809 N. Broadway, 1st Floor, Milwaukee, WI 53202


Email: [email protected]


Parking is available at reduced rates (5 hour limit) at the Milwaukee Center on the southwest corner of E. Kilbourn and N. Water St. Parking tickets must be validated at the first floor Information Booth in City Hall, 200 E. Water St. View additional parking info. 

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