2021 Dockless Scooter Pilot Study
The City of Milwaukee Department of Public Works (DPW) is initiating a second Dockless Scooter Pilot Study (pilot) to observe, solicit feedback on, and evaluate the effectiveness of dockless scooters in Milwaukee for the purpose of determining how to best incorporate scooters into the transportation landscape moving forward.
Pilot Study Goals
- Provide equitable transportation services
- Increase transportation options
- Evaluate impacts on access to the public right of way
Who owns the scooters?
The scooters are privately owned and rented out by the minute using a smartphone app. Three companies rent electric scooters within the city of Milwaukee: Spin, Lime and Bird.
How do I find and ride a scooter?
Each of the companies has its own smartphone app. Downloading the app and creating an account prior to your ride will save time. Once you have the app, you can locate and unlock scooters using your phone.
What are the payment options?
Bird, Lime, and Spin offer discounted rate programs and ways to participate without a smartphone and with a cash payment option. Click the links below to learn more; note that Bird's link will send an email.
Bird Lime Spin
How do I ride safely?
Helmet use is encouraged while riding a dockless scooter
Sidewalk riding is prohibited; ride on the street in a bike lane when possible or on a shared-use trail
Riding and parking on the Riverwalk is prohibited
Users are required to follow all rules of the road
How should I park when I'm done with my ride?
Be mindful of pedestrians on sidewalks
Keep at least 5' accessible space on the sidewalk
Don't block curb ramps
Don't block driveways or alleys
Don't block bus or streetcar stops
How should I drive around people on scooters?
Give at least 3' of space when passing someone on a scooter or bike
When turning, look and yield to people scooting, biking, or walking
When exiting a parked car, use your right hand so you automatically look over your shoulder for people scooting or biking
How do I report issues with scooters?
Please contact scooter operators directly for complaints related to parking or other issues related to a single operator. For general questions or feedback on the program, contact Kate Riordan (firstname.lastname@example.org).
You can also access this information through the following ways:
What is being done to address sidewalk riding?
Each rider receives an in-app notification that says "sidewalk riding is illegal" before beginning a ride
Operators are required to conduct monthly sidewalk riding outreach in areas where high sidewalk riding has been observed
Each operator has committed to deploying sidewalk riding detection technology on a portion of their scooter fleet
An independent consultant is making observations of sidewalk and street riding with consequences for operators whose users are riding on the sidewalk
Please note that the application for the 2021 Dockless Scooter Pilot Study is closed. These materials are for reference only.
Request for Proposals
Terms and Conditions
Appendix A: Service Zone Map
Appendix B: Intersection Counts Scope of Services
Map Layers (note: clicking link will download file)
Service Zones 1 - 6
Milwaukee City Limit
2019 Dockless Scooter Pilot Study
The City of Milwaukee Department of Public Works initiated a Dockless Scooter Pilot Study on July 23, 2019. Three companies - Bird, Lime, and Spin - participated in the pilot study. The pilot study was authorized to run through December 31, 2019; however, all three companies had removed their scooters by the end of November.
DPW staff conducted a thorough evaluation of the pilot study, which includes an overview of ridership, results from the public survey, goals analysis, and more. This report also provides a recommendation for a new 2021 pilot study.
Additional 2019 Dockless Scooter Pilot Study Information
Public Survey Results
Terms and Conditions
Plan of Operations
Appendix A: Service Zone Map / Service Zone Map GIS Layer Package