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Dockless Scooter Program

Dockless scooters play an important role giving people more choices to get around Milwaukee, providing options in parts of the city that aren't yet served by bikeshare, and giving riders the flexibility to start and end their trip wherever is most convenient.

Operators

Lime and Spin operate dockless scooters in the City of Milwaukee. Download the Lime and Spin apps in your smartphone's app store to start riding.

Both companies offer discounted access programs for low-income residents, details in the "Access Program Info" tab below.

Permanent Program

After three pilot studies with over 1.5 million scooter trips, the City of Milwaukee launched a permanent scooter program on May 17, 2024. 

Operators were selected through a Request for Proposals. The two selected operators entered into two-year contracts with the City of Milwaukee to operate dockless scooters. Operators must adhere to the program's Terms & Conditions and the following Zone Map.

  • Reporting Issues

  • FAQs

  • Access Program Info

Scooter Issues? Report it. 

Issues related to improperly parked scooters, scooters left on private property, unsafe riding, and more can be reported directly to scooter operators. Use the information to below to identify the scooter operator based on scooter color and contact them via email for the quickest response.

Operator Scooter Color Email (preferred) Phone Number Website
Lime Green   [email protected] (888) 546-3345 http://li.me/
Spin Orange  [email protected] (888) 249-9698 http://www.spin.app/


Issues related to improperly parked scooters, scooters left on private property, unsafe riding, and more can also be reported to the City by emailing [email protected].

Frequently Asked Questions

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  Can you ride scooters on sidewalks?

No. Scooters are not allowed to ride on sidewalks or on the Riverwalk. Scooters are allowed to ride on streets, bike lanes, and trails.

  How do you properly park a scooter?

Scooters may be parked in the street's parking lane or on the sidewalk. At least 4 feet of space must remain clear to allow for an accessible path for pedestrians. Scooters should be parked upright and should not block driveways, entryways, curb ramps, transit stops, parklets, loading zones, accessible parking spaces, or parking meters. 

  What are scooter corrals?

Scooter corrals are areas marked specifically for scooter parking by paint and posts, typically found close to intersections in the street's parking lane. Scooter corrals are intended to provide convenient, visible places to park scooters. Riders are encouraged but not required to park scooters in corrals.

  How old do you have to be to ride a scooter?

Milwaukee has no age requirements to ride scooters. Operators are allowed to set their own minimum age requirements. Lime and Spin both require riders be at least 18 years of age.

Access Program Info

Lime and Spin both offer discounted access programs for low-income residents. Contact Lime or Spin with any questions about their access programs.

 

Lime Access

Spin Access
Discount 50% off all rides 3 free 30-minute rides daily

How do I know if I'm eligible?

 If you are a recipient of Federal, state, or local aid (ex: Housing Authority of the City of Milwaukee residents, MCTS Reduced Fare and GO Pass cardholders, medicaid, social security, SNAP/Food Share, etc.) If you are a recipient of Federal, state, or local aid (ex: Housing Authority of the City of Milwaukee residents, MCTS Reduced Fare and GO Pass cardholders, medicaid, social security, SNAP/Food Share, etc.)
How do I sign up? Enroll with Lime's online application or by emailing [email protected] Enroll with Spin's online application or through the Spin Access tab in the app
Direct Enrollment Members of the Greater Milwaukee Urban League, United Community Center, and Milwaukee LGBT Community Center have the option to enroll through your organization. Ask your organization to help sign you up for Lime Access.  
What if I don't have a smartphone?

Text +1 (888) 495-5014 to unlock a scooter and follow the prompts

 Text “unlock” and the vehicle number to +1 (206) 800-6703 and follow the prompts
What if I don't have a credit card?

Once qualified for Lime Access, you will receive a PayNearMe payment code. To complete payment:

1. Take your PayNearMe payment code to a participating payment location.

2. Show the payment code to the clerk and pay with cash.

3. Keep your receipt as proof of payment.

 Email [email protected] to get the Spin Cash Card
For more information Visit the Lime Access webpage Visit the Spin Access webpage

Contact Us

[email protected]

 Zeidler Municipal Building, 841 N. Broadway, Milwaukee, WI 53202

Residents riding scooters on N. Water Street

Residents riding scooters on N. Water Street

Ride Data

Explore data from previous pilot studies and compare to cities around the world:

Ride Report Open Data Portal

Pilot Studies

The City of Milwaukee conducted three Dockless Scooter Pilot Studies in 2019, 2021, and 2022-23:

Dockless Scooter Pilot Study Overview

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