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Dockless Scooter Pilot Study

Two people riding scooters in the street

Dockless Scooter Pilot Study Update

DPW staff is currently evaluating the 2019 Dockless Scooter Piltot Study. An evaluation report and recommendation for next steps will be released to the public in early 2020.

Staff provided a one-page summary of the pilot study as of December 12, 2019.

The City of Milwaukee Department of Public Works initiated a Dockless Scooter Pilot Study to observe, solicit feedback on, and evaluate the effectiveness of dockless scooters in Milwaukee. The pilot will ran through December 31, 2019.

Dockless scooters are a system of self-service scooters made available for shared use to individuals on a short-term basis, which may be rented via a smart-phone app, vendor website, vendor customer service number, or a pre-paid PIN and which do not require structures at permanent, fixed locations where rides must begin and end. 

Dockless scooters may provide many benefits to residents and visitors of Milwaukee. They have the potential to help the City improve outcomes related to equity, congestion mitigation, health, and access to opportunity. The City also realizes the potential for disruption to pedestrian ways and other public rights of way.


1. Increase transportation options: Dockless scooters have the potential to reduce reliance on motor vehicles and ride sharing services for short trips, decreasing congestion and air quality impacts.

2. Expand access to transit: Dockless scooters may provide links to public transit, assisting with connectivity and solving the first-mile/last-mile problem.

3. Evaluate impacts on access to the public right of wayParticipants must show a commitment to keeping pedestrian ways, streets, and other public rights of way unobstructed by dockless scooters for other street users. Most importantly, dockless scooters must be parked and maintained in a manner that provides a clear path for people walking and maintains access to businesses, residential units, and other buildings.

Pilot Application Materials

Please be advised that the City of Milwaukee is no longer accepting applications at this time. Please contact Kate Riordan ( with any questions or to recieve updates.

Application Instructions
Terms and Conditions (Revised August 1, 2019)
Plan of Operations
Appendix A: Service Zone Map / Service Zone Map GIS Layer Package (note: clicking the GIS Layer Package link will automatically download a file)

Service Zones and Fleet Size

The City is divided into three geographic service areas as shown below.

Map of Dockless Scooter Pilot Study Service Zones


Zone 1: The area bounded on the east by Lake Michigan, on the north by the City limits, on the west by I-43/I-94, on the south by Oklahoma Avenue, and the area west of I-43 bounded by W. Highland Avenue, N. 22nd Street and I-94.

Zone 2: The area bounded on the east by I-43, on the north and west by the City limits, and on the south by I-94, excluding the area west of I-43 bounded by W. Highland Avenue, N. 22nd Street and I-94.

Zone 3: The area bounded on the east by I-43/I-94, on the north by I-94, and on the west and south by the City limits, and the area east of I-43/I-94 bounded on the east by Lake Michigan, on the north by Oklahoma Avenue and on the south by the City limits



Operators may deploy an initial fleet of 350 scooters anywhere in the City. Operators may increase their initial fleet size up to 750 dockless scooters if the additional dockless scooters above 350 are equally distributed between Zones 1, Zone 2, and Zone 3. Additional fleet expansions up to 1000 scooters may be allowed based on performance metrics.

Dockless Scooter User Guidelines

  • Helmet use is encouraged while riding a dockless scooter
  • Sidewalk riding is prohibited
  • Riding and parking on the Riverwalk is prohibited
  • Users are required to follow all rules of the road
  • Scooters must be parked responsibly

Dockless Scooter Operators

The operators below participated in the pilot study. Please direct any concerns regarding scooter parking or usage directly to the company.

Dockless Scooter Operator Scooter Description Website Phone Email Number of Approved Scooters
Bird Black and white 1-866-205-2442 350
Lime Green, white, and black 1-888-546-3345 500
Spin Orange and black 1-888-249-9698 500


Dept. of Public Works Logo  

Contact Information

For media inquires, contact:
Brian DeNeve at
or 414-286-3261.

All other inquiries:

Kate Riordan - Associate Transportation Planner
841 N. Broadway, Room 501
Milwaukee, WI 53202