Department of Neighborhood Services

Reporting Flood Damage

To submit a complaint about flooding damage to your property, such as water flooding in your basement, contact us at 414-286-2268, submit online through Click4Action, or through the MKE Mobile Action App.

For flooding maters in the public right of way (sidewalks, streets) call 414-286-CITY, or use Click4Actionor  MKE Mobile Action App.

Foundation Collapse and Damage

To report structural/foundation failures (partial or total collapse) caused by flooding, contact our Condemnation team by email (preferred) or by phone at 414-286-2795.

Take all safety precautions when monitoring the extent of damage and keep distance from the damaged area. With extensive foundation damage, the safest precaution would be to vacate the home until a licensed professional approves your return home.

Obtaining a Permit for Flood Repairs

The extent of your flood damage may warrant extensive home repairs. Certain repairs or alterations may require permits.

Does the project require a permit? Check here.

Know what permit you need? Here's how to apply for a permit.

If you are unsure whether you need a permit or have questions about applicaiton, call the Permit & Development Cetner at (414) 286-8210

Take Precaution with DIY Flood Home Repairs

• Post-flood self-assessment guide.
• EPA guidance on cleaning, decontaminating, and reoccupying flood-damaged homes.
• Tips for emergency home repair.
• State of Wisconsin Guidelines on water-damaged components.
• Understanding basement waterproofing.
• Working with asbestos.
• Working with lead.