Milwaukee Health Department Coronavirus COVID-19 updates. Visit Impact 211 website for information or call 2-1-1 for assistance.

Elderly & Disabled Assistance

Photo of Sanitation Worker emptying cart with hardship tapeGarbage & Recycling Carts

A senior citizen or person who is not physically able to roll the cart to the curb and back and has no other able-bodied person in the household to do this will be given a Hardship designation. A Sanitation employee will retrieve the cart from its storage area, empty it, and return it to the storage area. 

Medical documentation for the applicant and all members of the household is required to recieve a hardship designation.

For information on these services, call (414) 286-CITY (2489), email




Garbage & Recycling Hardship Service Application

Solicitud para Servicio de Asistencia para la Basura y Reciclaje


Sidewalk Snow Assistance

The application period for the 2020-2021 Winter Season has closed. Visit Snow Resources for additional snow removal options.


  • Owner-occupied single family home
  • All residents must be physically unable to remove snow from their sidewalk
  • Documentation must be submitted for each resident. Residents currently receiving cart hardship service do not have to resubmit documentation.


For questions regarding the Snow Sidewalk Clearing Program email or call 414-286-3517. Staff are not available during or one day following a snow event. 




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