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Frequently Asked Questions

Frequently Asked Questions

Welcome to your FAQ page!

Our goal is to ensure you understand the City of Milwaukee's job application process, what happens after you apply, and more. Our team worked together to answer some of your most frequently asked questions! Take a look! 

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What are some City of Milwaukee employee benefits?

Discover the incredible benefits package offered by the City of Milwaukee! Designed with you and your family in mind, this comprehensive program gives you the flexibility to choose coverage that fits your lifestyle. 

But it's more than just benefits—it's about empowerment! With a variety of tools and resources, you'll easily navigate your options and maximize your benefits throughout the year. Take a look here

Is the City of Milwaukee a second-chance employer?

Yes. The City of Milwaukee is a second‑chance employer and considers applicants with felony or misdemeanor convictions. A background check is completed only after most of the hiring process is finished and we are prepared to make an offer.

All offenses identified during the background check are reviewed on a case‑by‑case basis to determine whether they relate to the responsibilities of the position. While an offense unrelated to the role generally does not affect the hiring decision, there is no guarantee that a past conviction will not affect an offer.

I want to apply, but I don’t have a computer…

If you need access to a computer to fill out an application, there are a couple of computers located in the front office of the Department of Employee Relations (DER) at City Hall (200 East Wells, 7th floor). DER offices are open from 8:00 a.m. to 4:45 p.m. on weekdays.  

The Milwaukee Public Library also has computers for patrons to use. Computer information and Library Branch Locations can be found on the library’s website.

How can I check on the status of my application?

Application status can be checked by logging into your JobAps Account. Any position you have applied for will be listed along with its recruitment status. If you are unable to see your status or are unsure what it means, you can email [email protected] to ask. In your email, please include your full name and the position you are checking the status of. 

I already submitted an application, but I’m trying to update information on my resume. How can I update it?

If your application is already submitted, you can email your updated resume to [email protected], and our team will upload it to your previously submitted application.

Do you use AI as part of the hiring process?

The Department of Employee Relations does not use AI during the review of applications or the selection process. Every submitted application is reviewed by one of our HR Analysts.

What does it mean to be placed on an eligible list?

Being placed on an eligible list means you have met the requirements for the position and are eligible for the hiring department to consider you for an interview. The department may contact candidates from the eligible list as positions become available, in accordance with Civil Service rules.

Please note that qualifying for the eligible list does not guarantee an interview or job offer.

Can I apply to more than one job at the same time?

Yes! You can apply for multiple positions at the same time.  If you are interested in multiple positions, please submit an application for each.  

Applications cannot be transferred to different recruitments; you must submit an application for each position. 

I applied for multiple recruitments. Is there a single civil service exam, or do I need to take multiple exams?

There is no singular civil service exam. Each recruitment will have its own examination process. To be considered for a position, you must attend each phase of the recruitment process. 

What happens if I need to change the date of my exam/interview?

You can reach out to the Department of Employee Relations at either 414-286-3751 or via email at [email protected] to see if there are additional dates or times for the exam. However, unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee 

Do I need a driver's license to work at the City?

Yes, you do need a license to work at the City of Milwaukee, especially for specific roles. Here are some resources that can assist you in obtaining one: