City of Milwaukee Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is a counseling service for City of Milwaukee employees and their family who may be experiencing personal or work place problems. Everyone has problems from time to time. Usually, we work them out. But sometimes problems persist, becoming serious enough to affect us both off and on the job. At such times, an EAP may be able to help.
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Upcoming Programming and Presentations for Healthy Rewards Points
- Scheduled Recorded Webinar (eligible for five Healthy Rewards points)
- Customer Service: Dealing with challenging customers
- Learn do's and don'ts with specific customer types. The presentation will discuss steps in managing specific challenging customer service encounters.
- September 5, 2026 at 9:30 a.m.
- Learn do's and don'ts with specific customer types. The presentation will discuss steps in managing specific challenging customer service encounters.
- Psychology of Change
- This presentation will discuss phases/stages of change. Participants will learn strategies to improve goal attainment.
- September 19, 2026 at 9:30 a.m.
- This presentation will discuss phases/stages of change. Participants will learn strategies to improve goal attainment.
- Customer Service: Dealing with challenging customers
In-Person:
- Mental Health FIRST AID from National Council for Mental Wellbeing
- Free! Two half-day training days focusing on adult mental health. Topics include anxiety, depression, psychosis, and substance use,
- September 10 and 11, 2026 at 1:00 p.m.
- Milwaukee Public Library Tippecanoe Branch, located at 3912 S. Howell Ave | Community meeting room
**Space is limited**- Register HERE
- Milwaukee Public Library Tippecanoe Branch, located at 3912 S. Howell Ave | Community meeting room
- September 10 and 11, 2026 at 1:00 p.m.
- Free! Two half-day training days focusing on adult mental health. Topics include anxiety, depression, psychosis, and substance use,
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