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Worker’s Compensation Third Party Administrator Change from Gallagher Bassett to CorVel Corporation


DER is transitioning worker’s compensation third party administrator services from Gallagher Bassett to CorVel Corporation effective March 31, 2018. CorVel has a long standing relationship with the City of Milwaukee and has been a valuable partner providing bill review and PPO network services when the City self-administered worker’s compensation benefits. CorVel has a proactive healthcare approach that puts the injured worker first and ensures that when an employee is hurt, proper medical care is the priority. Under CorVel, injured employees will continue to have access to a 24/7 work injury nurse triage line where nurses collect information regarding the injury, assess the situation and make a recommendation of care. The call to this service starts the claim process and generates the injury claim. The phone number for the 24/7 Work Injury Nurse Triage line remains the same: 1-844-645-2567. If the incident involves a medical emergency, employees should seek immediate medical attention or call 911. Please reference the documents below for more information on this change.


Please call 414-286-2020 if you have questions about this transition or questions regarding your claim.