File a Claim

How to File a Claim Against the City
o    overview of claim types
o    who may file
o    filing deadlines / statute windows
o    required forms
o    supporting documentation checklist
o    where to submit
o    expected timeline
o    what happens after submission

Suggested subsections:
o    property damage claims
o    vehicle damage / pothole claims
o    injury claims
o    other claims against the City

File a Claim (structured intake form or routing link)

http://www.milwaukee.gov/ImageLibrary/Groups/ccClerk/PDFs/ARABrevised.pdf

http://www.milwaukee.gov/ImageLibrary/User/leburt/claim_against_the_city.pdf

http://www.milwaukee.gov/ImageLibrary/User/leburt/claimagainstcityinspanishPDF.pdf

What Happens After You File

o    submit claim
o    initial review
o    legal evaluation
o    investigation / department consultation
o    determination
o    notice to claimant
(A visual step flow here would be extremely valuable.)

Appeals & Reconsideration

Claims That Are Denied — Your Options
o    Appeals Process Overview

o    how to appeal a denial
o    appeal deadlines
o    review standards
o    what evidence to include
o    where to submit appeal materials- Boards & Commissions with Appeals Jurisdiction (links to relevant bodies: Fire & Police Commission, Board of Zoning Appeals, Civil Service Commission, etc.)
o    what outcomes are possible

Frequently Asked Questions

o    How long does review take?
o    Can I call for status?
o    What documents do I need?
o    Can I submit photos?
o    What if I disagree?