Dirty Water

Water appears dirty and cloudy from one faucet only

If the problem is only at one tap, it is related to the building plumbing, not the water provided by the Milwaukee Water Works.

From the hot water faucet only

The water heater could be the source of the problem. Refer to the owner's manual or call a licensed plumber. Do not use hot water from the faucet for cooking or drinking. Hot water systems (heaters, boilers) contain metallic parts that corrode over time and the metals become dissolved in the hot water.

From hot and cold water taps, or from more than one tap in the house or building

If you have water that appears dirty from both the cold and hot water taps, it is most likely due to corrosion of the internal plumbing or the source could be the city water supply. Run the cold water for a few minutes. Always run cold water when you are trying to clear the lines. This reduces the chance of drawing dirty or rusty water into the hot water tank. If the water does not clear after this, call our 24-hour Control Center at (414) 286-3710.