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Water Taste and Odor
The water seems to smell musty

This happens at one faucet

If the musty odor occurs only at one faucet, the odor is related to something at or near the faucet. Try pouring cleaner or bleach, but not both at the same time, down the drain. This often removes the odor.

This happens at all of the faucets

Call the Milwaukee Water Works Water Quality Section during regular business hours, 414-286-2585.

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Milwaukee Water Works



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Customer Service Center

Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Open Monday - Friday 7:30 a.m. - 5:00 p.m.

Mailing address: P.O. Box 3268, Milwaukee, WI 53201-3268


 (414) 286-2830

24-Hour Control Center  

 (414) 286-3710


 (414) 286-8801


 (414) 286-5452

Email (non-emergency)