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Common Questions

 WHAT TAXES ARE INCLUDED ON MY 2013 COMBINED PROPERTY TAX BILL?

 

The Milwaukee City Treasurer bills and collects taxes levied for the following units of local government and the State of Wisconsin:

 

1. The State of Wisconsin  Forestry Tax and Sourtheastern Wisconsin Regional Planning Commission (SEWRPC)

 

2. The Milwaukee Metropolitan Sewerage District (MMSD)

 

3. Your Public School District (MPS)

 

4. Your Vocational, Technical, and Adult Education District (VTAE)

 

5. Your Milwaukee County

 

6. The City of Milwaukee

 

 WHAT IS THE PERCENT TAX CHANGE COLUMN?

 

The "% Tax Change" column shows the percentage increase or decrease from 2012 to 2013 of each of the governmental unit's tax amounts due on your property. It is not the governmental units' percent of the total taxes, but rather the change in taxes from the current year to the previous year.

 

 WHO QUALIFIES FOR THE FIRST DOLLAR CREDIT?

Unlike the lottery and gaming credit, the first dollar credit is applied to every parcel of real property with improvements within the City of Milwaukee. The property need not be a primary residence, which is required for the lottery and gaming credit. All taxable real estate with improvements in the City that is classified as residential, commercial, and manufacturing qualifies for the credit.

 HOW IS THE FIRST DOLLAR CREDIT COMPUTED?

The credit amount on your taxbill is based on your school tax rate and the maximum credit value set by the Wisconsin Department of Revenue.

 HOW IS THE LOTTERY AND GAMING CREDIT COMPUTED?

The credit is determined in November of each year and depends on the amount of revenue realized from lottery games, pari-mutuel on-track betting, and bingo during the year. The credit amount on your tax bill is based on your school tax rate and the maximum credit value set by the Wisconsin Department of Revenue.

 WHO QUALIFIES FOR THE LOTTERY AND GAMING CREDIT?

Owners of a home in Wisconsin, who use the home as their primary residence on January 1st of the year in which property taxes are levied, qualify for the credit. Primary residence is defined as the home where an individual lives more than six months of the year. If temporarily absent, it is the home to which the owner returns. Only one primary residence may be claimed. Renters do not qualify.

 WHAT IF I PURCHASED MY HOME AFTER JANUARY 1ST?

If you purchased a home after the January 1st date, you may claim a State lottery and gaming credit provided that you are able to attest that to the best of your knowledge the previous owner used the home as their primary residence as of January 1st and you continue to use the home acquired as your primary residence.

 WHAT IF MY TAX BILL DOES NOT HAVE THE CREDIT LISTED?

 

An owner, who qualifies for the lottery and gaming credit, but whose tax bill does not reflect the credit, may claim the credit until January 31, 2014, and the City Treasurer will issue a revised tax bill reflecting the credit. To apply for the credit, you must complete an application form and return the form to the City Treasurer's Office. When the application is processed, your tax bill will be recalculated. The application form can be obtained from the City Treasurer's Office web site at www.milwaukee.gov/treasurer or contact the City Treasurer at 286-2240 and a form will be mailed to you.

 

 

 WHAT HAPPENS WHEN A HOME IS BOUGHT AND SOLD?

The credit should be deducted from the net tax payable on the next tax bill. The credit is not transferable. When a property is sold, the credit is "sold" with it.

If the use of a property changes, such that the property no longer qualifies for the credit, the owner must notify the City Treasurer that the property is no longer eligible. Failure to do so may subject the owner to penalties.

 WHEN ARE MY TAXES DUE?

 

Payment in full, or the first installment, is due on or before January 31, 2014.

 

 WHAT DETERMINES A TIMELY PAYMENT?

 

To be considered a timely payment, your tax payment must be received by the City Treasurer on or before January 31, 2014, or your remittance envelope must be postmarked no later than January 31, 2014. Do not depend on your mailed payment being postmarked on the day you deposit it in the mailbox.

 

 

 HOW DO I QUALIFY FOR THE INSTALLMENT PLAN?

 

To qualify for the installment plan, total real estate property taxes must be or exceed $100. The first installment payment must be made on or before January 31, 2014, or the installment option is lost. The total tax becomes delinquent and is subject to interest and penalty charges. All subsequent installment payments must be paid on or before the last day of each month from February through October, whether or not you receive a billing notice from this office.

 

Payments exceeding the first installment amount, but less than the full amount due, will automatically qualify for the installment plan. This payment amount will be applied as if payments were made on a monthly basis on the installment plan. The balance due will become payable according to the installment plan payment amounts indicated on the tax bill, whether or not you receive a billing notice from this office.

 

 WHEN WILL I RECEIVE MY RECEIPT?

Tax receipts will be mailed within five working days after the City Treasurer processes a mailed payment that is:

  • A payment in full
  • An amount that exceeds the combined total of the January and February installment payments due; or
  • An amount that is less than the first installment due.

Mailed payments, which qualify for the installment plan, will be acknowledged on the next installment bill you receive.

 IS A DROP BOX AVAILABLE?

There is a drop box available inside the Market Street entrance to the City Hall seven days a week, 24 hours a day. City Hall is located in downtown Milwaukee, at 200 East Wells Street. A second drop box is available inside the Broadway Street entrance to the Frank P. Zeidler Municipal Building at 841 North Broadway Street only when the building is open. Please do not deposit cash payments in either of these drop boxes. Payments deposited in these drop boxes will normally be credited on the following business day.

 I AM NOT SURE IF I AM SUPPOSED TO PAY MY PROPERTY TAXES, OR IF MY MORTGAGE COMPANY IS PAYING THEM. HOW DO I FIND OUT?

If you do not know if you are to pay your property taxes or if your mortgage company plans to, you should call your mortgage company.

 MY ESCROW CHECK IS GREATER THAN THE AMOUNT OF MY TAXES. HOW WILL I GET MY REFUND?

If a refund is due a taxpayer and the tax payment was mailed, a refund will be mailed to the taxpayer with a reciept within ten working days of payment processing.

If you are a new owner and the previous owner's name is still on the tax bill, make sure you check off the change of address box on the front of the payment coupon, and complete the change of name and address section on the back side of the payment coupon, or the refund check will be sent to the previous owner.

If the tax payment is made in person, the taxpayer has a choice of receiving their refund in cash ($500.00 maximum) or by a check.

 MY ESCROW CHECK IS LESS THAN THE AMOUNT OF MY TAXES. WHAT DO I DO?

 

If your escrow check is less than the full payment amount, you can enclose a personal check or money order for the difference with your payment coupon and mail to the City Treasurer's Office in the remittance envelope provided.

 

If you are unable to make up the difference at this time, you should still make a partial payment on your tax account using the escrow check. In most cases, the escrow check is sufficient to place your account on the installment plan.

 

Failure to make the first installment payment on or before January 31, 2014 will cause your account to go delinquent. Delinquent tax accounts accrue interest at a rate of 1% per month and a penalty at a rate of 1/2% per month from February 1, 2013 through the month paid.

 

 WHAT DO I DO IF I HAVE PRIOR YEARS' DELINQUENT TAXES?

 

If you have "PRIOR YEARS' TAXES ARE DELINQUENT" noted on your Combined Property Tax Bill, it is to your advantage to pay these taxes first before the current 2013 taxes.  Do not write instructions on your check, but enclose a separate note with your tax payment listing your tax key/account number and indicating that you are paying your delinquent taxes first. Mail your delinquent tax payment in a separate envelope to:

 

City of Milwaukee
Office of the City Treasurer
Box 514062
Milwaukee, WI  53203-3462

 

Important Note - escrow checks will be applied in full to the current taxes due and then to any delinquent taxes payable on  your account unless you direct us to do otherwise.

 

 DO I NEED TO ENDORSE MY ESCROW CHECK?

If you are listed as the payee or co-payee on your escrow check, you must endorse the check. If more than one payee is listed, every payee listed must endorse the escrow check.

 I AM MAKING PAYMENTS ON MORE THAN ONE TAX BILL. MAY I MAIL THEM ALL IN ONE ENVELOPE?

If you are making payments on more than one tax bill, please check the "CHECK IF MULTIPLE TAX PAYMENTS ARE ENCLOSED"  box on the face of the return remittance envelope below your return address.

 HOW DO I MAKE OUT MY CHECK AND WHERE DO I SEND IT?

 

Annual Combined and Installment Tax Bill Payments

Make checks payable and mail in the return remittance window envelope provided with payment coupons enclosed to:

City of Milwaukee
Office of the City Treasurer
Box 78776
Milwaukee, WI 53278-0776

A return remittance envelope is provided with every tax bill. Be sure to enclose only the payment coupon, facing forward in the envelope window, with your signed remittance check behind the payment coupon. Do not staple or paper clip your check to your payment coupon. DO NOT send back the entire tax statement with your payment. Do not enclose any correspondence with your payment. Your remittance check must be payable in U.S. dollars and be drawn on a U.S. financial institution.

Delinquent Tax Bill Payments

Make checks payable and mail in the return remittance envelope provided with payment coupons enclosed to:

City of Milwaukee
Office of the City Treasurer
Box 514062
Milwaukee, WI 53203-3462

A return remittance envelope is provided with every tax bill. Be sure to enclose only the payment coupon, facing forward in the envelope,  with your signed remittance check behind the payment coupon. Do not staple or paper clip your check to your payment coupon. DO NOT send back the entire tax statement with your payment.  Your remittance check must be payable in U.S. dollars and be drawn on a U.S. financial institution.

Tax Bill Payments without Payment Coupon

Make checks payable and mail to:

City of Milwaukee
Office of the City Treasurer
Box 514062
Milwaukee, WI 53203-3462

Make sure to sign your remittance check and list the tax account numbers, or property addresses, and the levy years on which you are making payments on the memo line of a personal check, or the stub of a business check. Your remittance check must be payable in U.S. dollars and be drawn on a U.S. financial institution.


 

 CAN I MAKE MY TAX PAYMENT AT THE BANK?

 

Yes, you can pay your tax bill in full, or make an installment payment, at any of the thirteen US Bank branches within the City of Milwaukee, either by cash or check, provided you present your tax bill with the scanable return remittance coupon attached, when you make your payment at a bank branch.

 

Tax payment checks should be made payable to the City of Milwaukee.

 

The bank teller will acknowledge your payment. This office will mail you a tax payment receipt within five working days of payment processing. US Bank will not issue tax refunds, nor will it accept payments on prior year delinquent tax accounts. If your property tax escrow check exceeds the amount due and you make your payment at a US Bank branch, a refund will be mailed to you with a tax receipt within ten calendar days of payment processing.
Here is a list of the locations of the US Bank branches that will accept City of Milwaukee property tax payments on 2013 tax levy accounts:

 

1. 7901 W. Burleigh Street, Milwaukee, WI 53222

 

2. 9921 W. Capitol Drive, Milwaukee, WI 53222

 

3. 777 E. Wisconsin Avenue, Milwaukee, WI 53202

 

4. 2303 N. Farwell Avenue, Milwaukee, WI 53211

 

5. 7500 W. Good Hope Road, Milwaukee, WI 53223

 

6. 4015 S. Howell Avenue, Milwaukee, WI 53207

 

7. 5526 W. Capitol Drive, Milwaukee, WI 53216

 

8. 939 W. Historic Mitchell Street, Milwaukee, WI 53204

 

9. 5220 W. North Avenue, Milwaukee, WI 53208

 

10. 7325 W. Oklahoma Avenue, Milwaukee, WI 53219

 

11. 650 N. Plankinton Avenue, Milwaukee, WI 53259

 

12. 3720 W. Villard Avenue, Milwaukee, WI 53209

 

13. 2537 W. Wisconsin Avenue, Milwaukee, WI 53233

 HOW DOES THE ELECTRONIC PAYMENT IN FULL OPTION WORK?

 

A taxpayer, who wants to pay their 2013 property tax bill in full, may do so electronically by visiting the City Treasurer's Home Page at http://www.milwaukee.gov/treasurer.

 

Just follow the step-by-step instructions to authorize the City Treasurer to debit your checking or savings account for the full payment amount due without a convenience fee being assessed, or you may charge the full amount due to either your VISA™ or MasterCard™ credit card with a convenience fee of 2.75% being assessed on your credit card payment transaction or you may use a debit card with a convenience fee of $3.95 being assessed.

 

Remember that the transfer of funds to the City Treasurer will not occur if there are insufficent funds in a taxpayer's checking or savings account, or you exceed your credit card limit. A tax receipt will be mailed to you within five working days of payment settlement. Please note that transactions authorized prior to 5 P.M. will be settled the next regular, banking business day.

 

To have your property tax account paid in full electronically by December 31 so it qualifies as an income tax deduction, you must authorize the payment transaction before 5 P.M. on Tuesday afternoon, December 30, 2014.

 

 HOW DOES THE EFT INSTALLMENT PAYMENT PLAN WORK?

 

All 2013 property tax levy accounts that qualify for the installment payment plan under Wisconsin State Statutes and City of Milwaukee Ordinances will be eligible for electronic funds transfer (EFT) for payment of the property taxes due on the installment payment plan. The City Treasurer will debit the checking or savings accounts of taxpayers enrolled in the EFT installment payment plan for the monthly installments due each month. The installment tax payments due each month will be debited to taxpayers' checking or savings accounts on the 25th of each month or the following business day if the 25th falls on a weekend or holiday. The transfer of funds to the City Treasurer will not occur if there are insufficient funds in a taxpayer's checking or savings account, which will result in your tax account going delinquent. Once enrolled in the EFT installment payment plan, a taxpayer's authorization will remain in effect and shall apply to subsequent tax years until the City Treasurer receives a written notification from the taxpayer terminating the EFT debit authorization. Written cancellation of an authorization must be received by the first of the month in which you want to terminate your participation in the EFT installment payment plan.

 

 

 

Taxpayers enrolled in the EFT installment payment plan will receive monthly installment tax bills via the U.S. Mail that delineate the payment amounts due and the date on which the taxpayers' checking or savings accounts will be debited for the payments due. Remember that the transfer of funds to the City Treasurer will not occur if there are insufficient funds in a taxpayer's checking or savings account. Taxpayers enrolled in the EFT installment payment plan are responsible for assuring sufficient funds are in their checking or savings acounts on the dates their accounts will be debited for the taxes due. Failure to pay the property taxes when due will result in the accrual of interest and penalty charges.

 

 

 

 

 

 HOW DO I ENROLL IN THE EFT INSTALLMENT PAYMENT PLAN?

 

To enroll in the EFT installment payment plan for the 2013 tax levy payable in 2014, you may call Customer Services at 414-286-2240 and request that an enrollment form be sent to you. The enrollment form is also available on the City Treasurer's Home Page at: http://www.milwaukee.gov/treasurer.

 

The enrollment form must be returned by January 2, 2014 to assure that the January installment tax payment due can be debited to your checking account on January 25th.

 

If you initially make your installment payments by check, you can choose to enroll in the EFT installment payment plan during the course of the year. However, your enrollment form must be received by the first of the month in which you want to begin utilizing EFT to make your installment payments.

 

 HOW DO I REQUEST A NAME OR ADDRESS CHANGE ON MY TAX BILL?

 

The ADDRESS CHANGE REQUEST that is on the back of the 2013 City of Milwaukee Combined Property Tax Payment Coupon is used only for mailing out tax payment receipts, tax refund checks, installment tax bills, and delinquent tax bills through November 2013.

 

Any permanent change in ownership or name must be recorded with the Milwaukee County Register of Deeds (414-278-4000) at the County Courthouse.

 

Any permanent change in mailing address must be recorded with the City Assessor's Office at City Hall, Room 507, (414-286-3651).

 

 HOW DO I AVOID THE PARKING CHALLENGES AROUND CITY HALL?

 

To avoid the parking challenges around City Hall, taxpayers are strongly encouraged to:

  (1) mail in their tax payments using the return remittance envelope enclosed with the tax bills, or

  (2) enroll in the electronic funds transfer (EFT) installment payment plan, or

  (3) to pay their taxes in full using the electronic payment options available on the internet.

Handicapped parking is available on North Market Street.

Validated parking will be available at the Milwaukee Center Parking Garage located at North Water Street and East Kilbourn Avenue at a discounted rate up to a maximum of five hours. You will need to have your Milwaukee Center Parking Garage ticket validated at the City Hall Information Booth to qualify for the reduced rate. Questions or concerns regrding available street parking around City Hall, or validated parking at the Milwaukee Center Parking Garage, should be directed to the Department of Public Works at 414-286-3261.

 

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Contact Us

City Hall
200 E. Wells Street
Room 103
Milwaukee, WI 53202  

414-286-2240

 

Office Hours

Open

Monday - Friday
8:15 A.M. to 4:30 P.M.

Closed

Good Friday Holiday
Friday, April 18

City Furlough Day
Friday, May 23

Memorial Day Holiday
Monday, May 26

City Furlough Day
Thursday, July 3

Independence Day Holiday
Friday, July 4

City Furlough Day
Friday, August 29

Labor Day Holiday
Monday, September 1

Thanksgiving Holiday
Thursday & Friday, November 27 & 28

Christmas Holiday
Wednesday & Thursday, December 24 & 25