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In 2017, the City of Milwaukee is replacing only lead services lines (LSL) that are found to be leaking, are damaged during planned construction, or when the Milwaukee Water Works replaces the city owned section on a planned or emergency basis. The Milwaukee Water Works immediately notifies the property owner and makes arrangements for replacement of the lead service line from the main to the meter. The city offers special assessment financing for all properties required to replace their secton of leaking or damaged lead service line. There also is a cost-share to for properties with one-four dwelling units.
No action is required of property owners with a LSL that is not leaking or damaged. If you choose to replace your section of the lead service line, please obtain an estimate from a licensed plumber and notify MWW Customer Service, (414) 286-2830. The utility will then replace its section of the lead service line.
The City of Milwaukee Health Department currently recommends that families who live in homes with lead service lines or plumbing and have pregnant, breastfeeding women, and children under the age of six in the home, especially bottle-fed infants, use a drinking water filter certified to remove lead.
Also this year, the Milwaukee Water Works is collaborating with the City of Milwaukee Health Department to begin replacing full lead service lines at the 385 licensed child care facilities in the city.
Search our records to see if a property has a lead service line, and find more information about lead and drinking water at our Lead Awareness page.
Milwaukee is a National Leader in Water Quality
and in the Water Community
The Milwaukee Water Works is a national leader in providing high-quality drinking water, and is recognized in the national water community for its comprehensive water quality monitoring program and operations. The Water Works was organized on April 18, 1871 and began operations September 14, 1874. We are proud to serve as the longest continuously operating water utility in Wisconsin.
The Water Research Foundation (WRF) awarded its 2016 Outstanding Subscriber Award for Applied Research to the Milwaukee Water Works. The award honors member utilities that have successfully applied WRF research to make notable improvements to their water treatment, delivery and management processes. The award, presented in June, "celebrates the persistence and dedication of some of WRF's most influential partners." The Milwaukee Water Works also was featured as the WRF observes its 50th anniversary this year. Milwaukee continues to participate in WRF projects benefitting the drinking water community, as seen in a video here. Read the Milwaukee Water Works and Ozone story.
The Wisconsin Section of the American Water Works Association presented its 2016 Utility Special Achievement Award to the Milwaukee Water Works for working effectively with health and regulatory agencies to shape field and water quality monitoring activities and customer outreach to reduce lead at customers’ taps. Read about the Lead Service Line award.
The MWW water quality team was published nationally in January when the Journal of the American Water Works Association ran their research findings about lead and drinking water sampling, which were reviewed by the City of Milwaukee Health Department, Wisconsin Department of Health Services and Department of Natural Resources and EPA. Access is available to members of the AWWA: "Lead Water Service Lines: Extensive Sampling and Field Protocol Protects Public Health"