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Welcome to the Milwaukee Water Works         View or Pay Your Bill

Lead in Drinking Water

The City of Milwaukee Health Department recommends families who live in homes with lead service lines or plumbing and have pregnant, breastfeeding women, and children under the age of six in the home, especially bottle-fed infants, use a drinking water filter certified to remove lead or drink bottled water from a known lead-free source.

Click here to see if your property has a lead service lineLeadSafeMKE

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Water Main Replacement Projects 

Water Main Replacement Projects

Our main replacement program replaces aging, critical infrastructure with new mains that provide reliable service and water pressure, and high quality water. There is no special assessment or added cost to taxpayers because the projects are paid for by the utility’s capital improvements budget, which is funded with revenues from water rates.

Diagram of Water Main and Service Line 

Lead Awareness and Drinking Water Safety

Informaciόn sobre el plomo y la seguridad del agua potable

Milwaukee’s drinking water does not contain lead. But lead can dissolve from lead plumbing. Find health information here and search our records to see if a property has a lead service line.

The North Point Tower  

North Point Tower

The Victorian Gothic tower houses an iron standpipe that absorbed pulsations from reciprocating steam engines in a pumping station on the Lake Michigan shore. The tower was used until 1963, when electric pumps replaced the steam engines. There once were over 500 standpipe towers across the United States but now the North Point Tower is one of only 12 remaining. Repair and restoration work on the North Point Tower will conclude this fall.

High-quality faucet water

Regional Provider of Safe Drinking Water

The Milwaukee Water Works consists of two intakes, two water treatment plants, multiple storage tanks, and 1,960 miles of water mains.

Lake Michigan sailboats

Environmental Stewardship

Milwaukee has an abundant water resource in Lake Michigan, which contributes to a high quality of life and a reliable supply of fresh drinking water.

Educational Resources

Drinking Water Activity Book logo
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Customer Service Alerts

Be aware of scam artists posing as utility employees

We have recent reports of men posing as water utility employees who have gained access to homes without showing identification and may have stolen property while distracting the homeowner. Milwaukee Water Works and all other utility employees who meet with customers are first required to show their photo identification card. If someone does not show it to you, they are not one of our employees. Click Be Aware above for more information.

Did the City endorse this?

Service Line Warranty advertising

Various private companies advertise and sell water-related products. Recently, firms have sent mail to or called our customers offering optional water and/or sewer service line insurance. The City of Milwaukee is not endorsing any vendor, nor are you under any obligation to purchase these products. Learn more.

Customer Service Center

Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Monday - Friday 7:30 a.m. - 5:00 p.m.

Telephone  (414) 286-2830
24-Hour Control Center    (414) 286-3710
TDD   (414) 286-8801
Fax   (414) 286-5452
Email (non-emergency)  
News Media - Sandy Rusch Walton
  (414) 286-3261
U.S. Mail   P.O. Box 3268
 Milwaukee, WI 53201-3268
Supt. Jennifer Gonda  


Jennifer Gonda

Lead-Safe Milwaukee logo

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