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Milwaukee Water Works is working to correct system issues which are preventing customers from accessing their account information. We apologize for any inconvenience. We currently hope to have this issue resolved by noon 4/20/18.

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Water Main Replacement Projects 

Water Main Replacement Projects

Our main replacement program replaces aging, critical infrastructure with new mains that provide reliable service and water pressure, and high quality water. There is no special assessment or added cost to taxpayers because the projects are paid for by the utility’s capital improvements budget, which is funded with revenues from water rates.

Diagram of Water Main and Service Line 

Lead Awareness and Drinking Water Safety

Informaciόn sobre el plomo y la seguridad del agua potable

Milwaukee’s drinking water does not contain lead. But lead can dissolve from lead plumbing. Find health information here and search our records to see if a property has a lead service line.

The North Point Tower  

North Point Tower

The Victorian Gothic tower houses an iron standpipe that absorbed pulsations from reciprocating steam engines in a pumping station on the Lake Michigan shore. The tower was used until 1963, when electric pumps replaced the steam engines. There once were over 500 standpipe towers across the United States but now the North Point Tower is one of only 12 remaining. Repair and restoration work on the North Point Tower will conclude this fall.

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Customer Service Center

Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Monday - Friday 7:30 a.m. - 5:00 p.m.

Telephone

 (414) 286-2830

24-Hour Control Center  

 (414) 286-3710

TDD 

 (414) 286-8801

Fax 

 (414) 286-5452

Email (non-emergency)

 

News Media
Sandy Rusch Walton     

(414) 286-3261

U.S. Mail 

 P.O. Box 3268
 Milwaukee, WI 53201-3268

Supt. Jennifer Gonda  

Superintendent

Jennifer Gonda

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