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Customer Service                          View or Pay your Bill

The cost of Milwaukee water service is one cent per two gallons, including water use and service charges and the public fire protection charge which pays for hydrant maintenance.

A public water utility belongs to all of us, its ratepayers. Water rates, not taxes, pay the costs to run the water works. This includes purifying and pumping the water and keeping plants and pipes, the infrastructure, in reliable working condition. The water bill you pay is an investment in that infrastructure. As a non-profit, we do not pay a dividend to shareholders, but continuously reinvest in our utility. By doing this, we are planning for the future.



Water: What You Pay For

With Permission from the Alliance for Water Efficiency


Customer Service Center

Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Monday - Friday 7:30 a.m. - 5:00 p.m.

Telephone  (414) 286-2830
24-Hour Control Center    (414) 286-3710
TDD   (414) 286-8801
Fax   (414) 286-5452
Email (non-emergency)  
News Media - Sandy Rusch Walton
  (414) 286-3261
U.S. Mail   P.O. Box 3268
 Milwaukee, WI 53201-3268

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