When a major storm occurs, a general plowing is initiated. It can take from 18 to 24 hours to plow all streets, depending on the severity of the storm. Sometimes plows must make four to six passes down a street to clear it curb to curb. The city tries to do this at one time so residents can shovel out driveways and sidewalks. It is best to wait, if possible, until we’ve plowed your street before shoveling out your driveway approach. It is also helpful if you pile the snow to the right side of your driveway as you face the street. This will minimize the amount of snow pushed back into the driveway approach by a plow.
Residents have 24 hours after the snow stops falling to clear snow from sidewalks. Violations reported to DPW will be inspected and incur an initial inspection fee of $25. If the snow is not cleared after 24 hours, the city will clear it and put the costs along with a $45 - $90 administrative fee on the property tax bill. Elderly or handicapped residents may apply to the Department for hardship sidewalk snow removal. Snow is removed by mechanical equipment only after a plowing operation (normally 4 inches or more). The costs are dropped to the property tax bill.
After the initial plowing, we clear crosswalks and bus stops, plow snow islands left by parked cars, touch up intersections and widen passages on residential streets. Clean up work continues several days after a storm has passed.
One of the greatest obstacles to plowing snow is cars parked on the street. On street parking restricts plows from pushing the snow to the curb. Crews regularly return to plow “snow islands” left by parked cars that move after streets have been plowed. If you see an area where a car has moved after the street was plowed, please contact the DPW Call Center at 286-CITY. You may also submit an online service request if you have a particular request regarding snow plowing services.
Bus Stop Snow Clearing
Because the City encourages the use of public transportation, specific procedures have been developed to address key bus stops within the City limits.
Depending on the conditions following a general plowing, DPW will clear plowed up snow on specific bus stops. Operations usually take place during the nights following the completion of street plowing operations.
There are roughly 4,200 bus landings that are cleared during these operations. The front door landing area is always cleared. Rear door landings are cleared only at higher traffic areas. Bus stop shelteres are county facilities and are not cleared during these operations.