Vehicle Towing

City Tow Lot Information

• Location: 3811 West Lincoln Ave., Milwaukee, WI  53215.
• Phone Number: (414) 286-2700     FAX Number:  (414) 286-5093.
• Business Hours: M - F, 8:00 a.m. to 6:00 p.m., Sat. 8:00 a.m. to 12:00 noon.
• Closed on the following holidays: Martin Luther King Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and the Day after Christmas.
  Tow Fees
• Towing fee is $105.00.
• Storage fee is $20.00/calendar day.

Notices of Towing

• Placard for abandoned vehicles parked in excess of 24 hrs.
• A placard is an orange sticker placed on a vehicle window that serves as a towing warning.  After a vehicle is placarded, a notice is sent to the registered owner of the vehicle. A vehicle that obtains a placard will be towed after 72 hours if the vehicle is not moved.
• 1st Notice: 
   A notice of towed vehicle will be sent to the vehicle owner.  If the owner does not retrieve the vehicle within fifteen days from the notice, the vehicle may be recycled.
• 2nd Notice:                                                                                                        A second notice is sent to vehicle owner if the vehicle is of substantial value.  If the owner does not retrieve the vehicle within 15 days of this 2nd notice, it may be sold or recycled.

How To Reclaim a Towed Vehicle

To reclaim a vehicle you must bring the following:

• Vehicle Title - must be in owner's name.  If you do not hold the title to the towed vehicle, you cannot obtain the vehicle.
• A valid driver's license (if you are driving the vehicle from the lot).  If you do not have a driver's license, you must have a valid state-issued photo ID and be accompanied by someone with a valid driver's license.
• Proof of valid liability Insurance for the vehicle to be retrieved. A valid insurance card containing the name of insurance carrier, insured and vehicle information (make, model, year and VIN) is required.
• To retrieve a vehicle on behalf of an owner, you must have the vehicle title, a valid driver's license, and a properly notarized letter from the owner authorizing you to retrieve the vehicle.  The notarized letter must identify the vehicle by color, make, model, VIN, license plate number, and tow number.  If you do not have a valid driver's license, you must have a valid state issued ID and be accompanied by someone with a valid driver's license.
• No personal checks will be accepted.  Charges must be paid in cash, a money order in the exact amount, or by MasterCard or Visa credit cards.  The credit card must belong to the person using it.
• Accumulated towing and storage fees must be paid in full before any vehicle may be released.

Disputing Tow/Fees

• To dispute the legality of your tow, you may obtain a review by the Parking Citation Review Manager at 951 N. James Lovell Drive, 2nd Floor.
• Business Hours:  M - F from 8:00 a.m. to 12:00 noon and 1:00 p.m. to      4:45 p.m.  (walk-in only).

Questions/Concerns

• If you have questions regarding your towed vehicle, tow fees, or towing procedures, call the Tow Lot Office at (414) 286-2700.
• Need more details?  Click below on Frequently Asked Questions.

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Frequently Asked Questions