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Vehicle Towing


City Tow Lot Information

  • Location: 3811 West Lincoln Ave., Milwaukee, WI  53215
  • Phone Number: (414) 286-2700     FAX Number:  (414) 286-5093
  • Business Hours: M - F, 8:00 a.m. to 6:00 p.m., Sat. 8:00 a.m. to 12:00 noon
  • Closed or modified hours for the following 2014 holidays:
    • Monday, January 20                Dr. Martin Luther King, Jr. Day
    • Friday, April 18                      Good Friday - Open 8:00 a.m. to 12:00 noon
    • Monday, May 26                     Memorial Day
    • Friday, July 4                          Independence Day
    • Monday, September 1             Labor Day
    • Thursday, November 27         Thanksgiving
    • Friday, November 28              Day after Thanksgiving
    • Wednesday, December 24       Christmas Eve - Open 8:00 a.m. to 12:00 noon
    • Wednesday, December 25       Christmas Day
    • Wednesday, December 31       New Year's Eve - Open 8:00 a.m. to 12:00 noon                         

 Tow Fees

  •  The towing fee is $105.00
  • The flatbed towing fee is $125.00, when a flatbed tow is required
  • The relocation moving fee is $25.00 for uninsured drivers
  • The outdoor vehicle storage fee is $20.00/calendar day
  • The indoor vehicle storage fee is $30.00/calendar day


Notices of Towing

  • Abandoned vehicles parked in excess of 24 hrs will be placarded. A placard is an orange sticker placed on a vehicle window that serves as a towing warning.  After a vehicle is placarded, a notice is sent to the registered owner of the vehicle. A vehicle that obtains a placard will be towed after 72 hours if the vehicle is not moved.
  • 1st Notice:  A notice of towed vehicle will be sent to the vehicle owner. If the owner does not retrieve the vehicle within 15 days from the notice, the vehicle may be recycled.
  • 2nd Notice:  A second notice is sent to the vehicle owner if the vehicle is of substantial value. If the owner does not retrieve the vehicle within 15 days of this second notice, it may be sold or recycled.

 How To Reclaim a Towed Vehicle

  To reclaim a vehicle you must bring the following:

  • A valid driver's license (if you are driving the vehicle from the lot).  If you do not have a driver's license, you must have a valid state-issued photo ID and be accompanied by someone with a valid driver's license.
  • Proof of valid vehicle liability Insurance.  A valid insurance card containing the name of the insurance carrier, insured and vehicle information (make, model, year and VIN) is required. Uninsured vehicles are driven off the lot by City personnel, and owners are subject to a $25 relocation moving fee.
  • To retrieve a vehicle on behalf of an owner, you must have the vehicle title, a valid driver's license, and a properly notarized letter from the owner authorizing you to retrieve the vehicle.  The notarized letter must identify the vehicle by color, make, model, VIN, license plate number, and tow number.  If you do not have a valid driver's license, you must have a valid state issued ID and be accompanied by someone with a valid driver's license.
  • For a sample of a properly notarized letter, click here.
  • Tow lot charges must be paid in cash, with a money order or cashier's check in the exact amount, or by MasterCard or Visa credit cards.  The credit card must belong to the person using it.  PERSONAL CHECKS WILL NOT BE ACCEPTED.
  • Accumulated towing and storage fees must be paid in full before any vehicle may be released.


Disputing Tow/Fees

  • To dispute the legality of your tow, you may obtain a review by the Parking Citation Review Manager at 951 N. James Lovell Drive, 2nd Floor.
  • Business Hours:  M - F from 8:00 a.m. to 12:00 noon and 1:00 p.m. to      4:45 p.m.  (walk-in only).


Questions/Concerns

  • If you have questions regarding your towed vehicle, tow fees, or towing procedures, call the Tow Lot Office at (414) 286-2700
  • Need more details?  Click below on Frequently Asked Questions.

 

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