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MFD Bureaus

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Bureau of Administration Support

The Milwaukee Fire Department Support Bureau is headed by Assistant Chief Gerard Washington

Assistant Chief Gerard Washington The Support Bureau is responsible for maintaining records of alarms, fire losses, personnel and costs, as well as accountability for payroll, budget requests and expenditures. Additionally, this bureau is responsible for the automation and data processing of technical services in the department such as Computer Aided Dispatch (CAD) and other computerization requirements for the MFD. The Dispatch office also falls under this bureau and is the vital link between the public and the firefighting division. MFD dispatchers receive and handle all 9-1-1 calls, other emergency and administrative calls and dispatch all emergency, telephone and radio equipment. This bureau manages the Construction & Maintenance Division. 


The Milwaukee Fire Department Construction and Maintenance Division is headed by Deputy Chief John Litchford

Deputy Chief John Litchford

This division is responsible for repairing and maintaining all MFD equipment, firefighting apparatus, buildings and for furnishing the firefighting division with all firefighting and EMS equipment and supplies. The Construction and Maintenance Division remains the primary ordering point for the department. All specifications for new emergency vehicles are developed by this division and, before entering service with the MFD, all vehicles and equipment must be formally inspected and accepted for vehicle delivery by the Construction & Maintenance Division.


Bureau of EMS / Training / Education

The Milwaukee Fire Department EMS, Training and Education Bureau is headed by Assistant Chief John Schwengel

Assistant Chief John Schwengel

The Bureau of EMS, Training and Education (BETE) manages the Emergency Medical Services (EMS) Division. This includes coordinating licensing, training, writing EMS procedures, assignment of the department’s paramedics and the Training Division, which includes coordinating all new cadet and recruit training and ongoing in-service training for all sworn members. This position also oversees the coordination of the department’s public relations and community education programs and supervises the department’s Health & Safety office. This includes injury studies, recommending new procedures and adjusting current ones to alleviate recurring, preventable injuries.


 The Milwaukee Fire Department Training Division is headed by Deputy Chief Kevin Hafemann

Deputy Chief Kevin Hafemann

The Training Division is responsible for the proper instruction and training of all members of the Milwaukee Fire Department, including all new cadet and recruit training. Additionally, this division is responsible for the MFD Community Relations Department, The Survive Alive House and FOCUS (Firefighters Out Creating Urban Safety). The Training Division also handles vehicle operations instruction, inventory control for proper protective equipment, audiovisual support and the research and development in the science of firefighting techniques.


The Milwaukee Fire Department EMS Division is headed by Deputy Chief Steven Riegg

Deputy Chief Steven Riegg

Emergency Medical Services (EMS) constitutes over 80% of the emergency responses by the Milwaukee Fire Department and close to 95% of all the 911 calls handled by Milwaukee Fire Equipment Dispatchers. The EMS Division writes and updates the MFD’s EMS Standard Operating Guidelines and monitors quality assurance of patient care and transportation by the department’s EMS personnel as well as private providers working under the MFD to provide Basic Life Support (BLS) transport for the city’s 911 callers. The EMS Division coordinates licensing and training for the department's 830 Emergency Medical Technicians (EMTs) and 120 Advanced Life Support (ALS) trained paramedics. The EMS Division also recruits and interviews prospective paramedics from within the department, conducts the exam process for Special Lieutenants and is responsible for assigning the department’s paramedics to their individual companies. Additionally, the EMS Deputy Chief writes the Metropolitan Medical Response System (MMRS) Grant application and coordinates the distribution of the funds when awarded, while monitoring adherence to the grant guidelines. Several of the MFD EMS projects under the MMRS grant guidance include the Tactical EMS (TEMS) program (which provides paramedic support for regional law enforcement tactical teams), stocking Surge ambulances for regional Mass Casualty Incidents (MCI)and pioneering patient-tracking equipment and procedures for large scale incidents.

Bureau of Operations

The Milwaukee Fire Department Operations Bureau is headed by Assistant Chief Brian Smith

Assistant Chief Brian Smith

The function of this Bureau is to oversee the Firefighting Division (which includes all sworn field assigned personnel in five battalions), the Incident Safety Office (ISO), the Fire Investigation Unit (FIU), the Special Operations Division (which includes the Marine Operations, Heavy Urban Rescue (H.U.R.T.) and Hazardous Materials (HAZMAT) teams) and the coordination of Homeland Security activities within the Milwaukee Fire Department.


The Milwaukee Fire Department Special Operations Division is headed by Deputy Chief James Ley

Deputy Chief James Ley

The Milwaukee Fire Department Special Operations Division has the responsibility for recruiting, training and maintaining the skills of over 200 Special Team members. These Special Teams units exercise expertise in three major disciplines: Hazardous Materials Response (HAZMAT), the Heavy Urban Rescue Team (H.U.R.T.) and the Marine Unit. The Marine Unit is further divided to include the specially-trained Boat Pilots of the MFD Fireboat Trident and the Dive Rescue Team. 

The Heavy Urban Rescue Team has over 90 members and they operate in 4 disciplines: Rope Rescue, Confined Space Rescue, Trench Rescue and Structural Collapse Rescue.  They are also dispatched on all 3rd Alarm fires as RIT (Rapid Intervention Team). The H.U.R.T team operates out of the quarters of Engine 12 (located at 1400 S. 9th Street). The Hazardous Materials Team (HAZMAT)  has over 75 members and operates as a regional response team. The HAZMAT team operates out of the quarters of Engine 25 (located at 300 S. 84th Street).  The Marine Unit has over 60 members and operates out of two locations. The Dive Rescue Team operates out of the quarters of Truck 1 (located at 100 W. Virginia Street) and the Trident Pilots operate out of the quarters of Engine 2 (located at 755 N. 7th Street). The Deputy Chief of Special Operations runs as CAR 5.  CAR 5 responds to all Special Team assignments as well as all 3rd Alarm fires as the RIT/Safety Chief.

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Training Division

6680 N. Teutonia Avenue
Milwaukee WI, 53209

Construction and Maintenance Division

118 W. Virginia Street
Milwaukee WI, 53204

Special Operations Division

711 W. Wells Street
Milwaukee WI, 53233