Frequently Asked Questions

Every 10 years, the United States conducts a “census”, or a count, of the entire population.

The census counts everyone who lives in the United States, regardless of their immigration or citizenship status. If you live here, you get counted.

The U.S. Census Bureau will mail postcards to every household in the United States starting in March 2020. The postcard will request each household to complete the survey by Census Day on April 1, 2020.

You can complete the census online, by telephone, or by mail. This is the first year the census will be available online. You can fill out your survey using any Internet-enabled device (cellphone, computer, tablet, etc.).

It is important to participate in the 2020 Census because this is a way to make your voice matter! By filling out the Census survey you are letting the U.S. government know how many people are living in your city. The government uses this figure to determine how much federal money to give each state and how many representatives can go to Congress. By making yourself count, you are helping improve your community by ensuring your city and state have the appropriate number of representatives and money to provide resources and services for you and your neighbors. It is free, confidential and safe.

The census survey will ask the name, sex, age, date of birth, race/ethnicity and relationship of everyone in your household. It will also ask if you rent or own your home. For more information on what you will be asked on the census, see the 2020 Census Website.

No, the 2020 Census will not ask a question about citizenship. The federal government has now been permanently prevented from asking the citizenship question as part of the 2020 Census in any form.

You should count anyone who is living and sleeping in your home most of the time. This includes both related family members and unrelated people, such as foster children, friends, tenants or live-in employees. For more information, see the 2020 Census Website

Yes! It is important to count any children living in your housing unit most of the time. This includes children who split their time between households, newborn babies and other children who may live with you like grandchildren, the children of friends, or nieces and nephews.

There are three ways you can fill out the census survey: online, by telephone, or by mail. Households can answer the questions on the Internet or by phone in English and 12 other languages.

Starting in March 2020, the U.S. Census Bureau will mail postcards to every household in the United States. You should receive your postcard by April 1, 2020.

How do I access the online survey if I don’t have Internet access at home? The Greater Milwaukee Complete Count Committee will announce locations where you can access a computer and online assistance early in 2020.

You will receive a postcard by April 1, 2020 directing you to fill out the census online. At that time, you can go online to complete the census.

Yes. You can call the U.S. Census Bureau Call Center: (301) 763-INFO (4636) or (800) 923-8282.

If you do not respond to the census by April 2020, you will be mailed a printed questionnaire to return by mail. In May 2020, Census Bureau employees will visit households that have not completed the census to assist you in filling out the census in-person.

If your household does NOT submit a completed census survey by the end of April 2020, a Census Bureau employee will visit your residence to assist you in filling out the census in-person. This person will ask you the same questions that will appear in the online version of the census. For more information on Census Bureau employees, see the 2020 Census website

Yes! The survey will be offered in 13 languages online and by phone, including English, Spanish, Chinese (Simplified), Vietnamese, Korean, Russian, Arabic, Tagalog, Polish, French, Haitian Creole, Portuguese and Japanese. The paper census surveys will only be available in English and Spanish.

Yes! The survey will be offered in 13 languages online and by phone, including English, Spanish, Chinese (Simplified), Vietnamese, Korean, Russian, Arabic, Tagalog, Polish, French, Haitian Creole, Portuguese and Japanese. The paper census surveys will only be available in English and Spanish.

Yes. Responses to the census are confidential. Census information is used for statistical purposes only.

No. Your responses cannot be used against you by any government agency, including law enforcement, the Department of Homeland Security, or U.S. Immigration and Customs Enforcement.

No. Your responses to the census are confidential and will not affect your eligibility for any government benefits.

It is illegal for the Census Bureau to share your information. Your information is confidential. U.S. Census Bureau workers who have access to your personal information are sworn for life to protect confidentiality and are subject to a $250,000 fine and/or up to five years in federal prison for the wrongful disclosure of information.

No. The census will never ask for a social security number.

Yes! All responses submitted online are encrypted to protect your personal privacy. To learn more about the Census Bureau’s data protection and privacy program, see 2020 Census Website.

The Census Bureau is seeking to hire census takers, recruiting assistants, office staffs, and supervisory staff. To be eligible, you must be 18 years old, have a valid Social Security number, and be a U. S. citizen. Interested residents are encouraged to apply at: 2020census.gov/jobs.