For the Milwaukee Police Department and Fire and Police Commission

Chapter 4
Community Oriented Policing Practices
Finding 14
Community surveys indicate a gap in trust between white and non-white residents in Milwaukee.
MPD should conduct bi-annual surveys of members of the public to measure their attitudes toward MPD and its officers.
The FPC commissioned a Police Satisfaction Survey in 2014 and is currently in the process of replicating the survey. The 2017 survey report should be available in early 2018. The FPC is committed to using scientifically valid surveying techniques in order to ensure that the results have a measureable accuracy to the true attitudes of the public.
The FPC is willing to conduct community surveys as often as the Budget Office and Common Council desires. The most recent survey is being conducted at a cost of $63,000.
Because numerous community organizations already perform a variety of targeted surveys, it could be useful to design a sort of “clearinghouse” for all police-community related data collected. Though much of the data may be limited in scope due to the data collection methods and size of the targeted population, having that data alongside rigorous, scientifically valid, city-wide data could provide useful context.
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The clearinghouse of community survey data idea is a good one.
I think that the satisfaction survey that is already being done should be at least once a year. Maybe twice a year isn't needed, but we should have something we can look at to see how people are feeling about the police department and we should be able to track how it's going year to year. We shouldn't only have crime stats to go from - we should know how people are perceiving the service they provide.
Right now we mostly hear from people who complain and won't like the police no matter what... off topic, but: those people should be complaining about the LAWS, not the police!!! Police wouldn't be such a problem if they didn't have to enforce unjust laws....