
Chapter 7
Systems for Supervision, Accountability, Organizational Learning, Remediation, and Discipline
Finding 54
MPD does not encourage an open and consistent two-way communication between command staff or supervisors and employees.
MPD should establish clear and consistent communication between leadership or supervisors and employees.
The department recognizes the importance of encouraging open and consistent two-way communication between the executive command, supervisors, and sworn and civilian employees. The department encourages a team concept and messages consistently to supervisors the importance of members understanding the department’s mission and their engagement in community policing. Department managers at all ranks hold regular staff meetings to share and message important department information. A number of additional resources for information sharing have been made available to department members, such as the LPO Blog, various SharePoint sites, department video messaging from the chief, CERTT Topic Acknowledgements, intranet-based roll call directives, social media sites hosted by MPD and daily conference calls hosted by executive commanders and attended by supervisors and officers of various ranks from all department operational districts and divisions. The ability for two-way communications to occur across the rank structure has improved greatly over the past several years. The department recognizes that continued improvements can occur in communications structures and requests technical assistance and best practices for consistency in messaging from the top down.
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Rank-and-file police officers should be encouraged to express ways of improving police-community relations without fear of reprisal. To achieve this, perhaps greater MPD interfacing with organizations such as, but not limited to, the League of Martin, will need to occur.
Police academy should employ mental health professionals to teach mental health best practices.
And CC4QP January 26, 2018
Community Coalition for Quality Policing
Police-Community Relations
Recommendations For New MPD Standard Operating Procedures (SOPs)
1. Officers should know as many people as possible in the areas they patrol. To achieve this, all patrol officers should be required to attend, periodically, neighborhood churches, and periodic meetings of neighborhood organizations, local celebratory activities and, also, MPD should sponsor celebratory activities, especially for youth.
(Addresses Selected Findings of Assessment Report, Community Engagement and Outreach, page 5)
2. MPDs involvement in collaborative efforts with community members to reduce crime should be increased. To achieve this, officers must be aware that they will have to cultivate collaboration, particularly in communities that have been estranged by prior MPD interventions. Additionally, all patrol