Our Customer Service Center is closed to walk-in service at the Zeidler Municipal Services Building, 841 N. Broadway.
Customers should use other methods of payment or call us at (414) 286-2830 if they cannot pay with check, online, or by phone. Also, until further notice, we have suspended the scheduling of meter-related appointments unless one is necessary to restore water service.
The following options are always available for most account needs:
Call (414) 286-2830 for our automated payment service or to talk with a Customer Service Representative, Monday - Friday, 7:30 a.m. - 5:00 p.m.
Email us at email@example.com
While here on our website, Milwaukee.gov/water, Select Account Information and Customer Service and How to Pay your Bill
Milwaukee Water Works never disconnects water service because of unpaid bills.
Pay By Phone
Call Customer Service at (414) 286-2830 to make your payment with eCheck, Discover Card, MasterCard and VISA. The convenience fee for eCheck service provided by U.S. Bank is $4.50. The fee for use of Discover Card, MasterCard or VISA is 4.1% of the payment.