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Videoconference Hearings

To protect the health and safety of all individuals involved in the court process, beginning July 6, 2020, the Milwaukee Municipal Court will be conducting hearings by videoconference.

To appear via videoconference you must:

  1. Have a computer, tablet or smartphone with both a camera and microphone.
  2. Have access to a reliable Internet connection.
  3. Install the Zoom app.
     

Procedure
 

When you receive a letter from the Municipal Court, it will contain your scheduled hearing date. Call the Court at (414) 286-6600 to register. You must provide a valid email address.

An email will be sent confirming your videoconference hearing date and instructions for using videoconferencing with Zoom. Please ensure you meet the technical requirements and test Zoom on the device you will be using.

On the day of your hearing, use Zoom to connect with the provided meeting link/URL. You will arrive at a waiting room screen. Be prepared for your appearance and be patient. When your case is ready to be heard, you will be admitted into the videoconference court room. Defendants will be admitted one at a time and in the order in which they arrive.

If you are unable to attend by videoconference, you may appear in person.  All in-person appearances must be scheduled by calling (414) 286-6600 and require compliance with appropriate safety precautions.

If you have not received a letter and/or have any questions, call the Municipal Court at 414-286-3800.


Technical Information


Installing Zoom

The City of Milwaukee Municipal Court uses Zoom for videoconference hearings. This program is free and can be installed on Windows, Apple, and Android products.

Computer Installation

To download the Windows or Mac OS app Click Here. For additional information Click Here.

iPhone or iPad Installation

The Zoom app can be obtained from the App Store. From the App Store, search for ZOOM Cloud Meetings. For more information Click Here.

Android Device Installation

The Zoom app can be obtained from the Google Play Store. From the Google Play Store, search for ZOOM Cloud Meetings. For more information Click Here.

Minimum System Requirements

  • Microsoft Windows 7 or higher
  • Mac OS 10.x or higher
  • iOS 8.0 or higher
  • Android 5.x or higher
  • Chromebooks not supported at this time.


Proper Videoconference Etiquette
 

  • Remain focused and do not multi-task during your hearing.
  • Face forward and avoid turning to the side when speaking so that the mic picks up your voice consistently.
  • Use an appropriate location for the Zoom session. For better video and sound, avoid being outside. Select a room with limited echo.
  • If available, use ear buds or a headset for improved sound quality.
  • Dress appropriate as though you were physically in the courtroom.

Failing to abide by proper etiquette may result in being removed from the Zoom session.

 

Juvenile Cases
 

All juvenile cases are currently on hold until further notice.  Please do not call the court about juvenile cases as we are unable to discuss them over the telephone. Written correspondence may be submitted via email at municourt@milwaukee.gov or via U.S. mail.

 

F.A.Q
 


Q: What is the difference between a videoconference hearing and an in-person hearing?

A: The only difference is that participants are using Zoom. All procedures and etiquette remain the same.


Q: What happens if I am late connecting or miss the videoconference?

A: As long as the Court is in session, you can connect with the provided link/URL and password.  If you miss the session, your case will be defaulted and you will need to file a motion to reopen.  Please call (414) 286-3800 for further information.


Q: What happens if I accidentally get disconnected to the videoconference?

A: If your connection drops, you can reconnect with the provided link/URL and password. If you have continued problems reconnecting, call (414) 286-6600.


Q: Can I just use audio and not video?

A: To participate in a videoconference hearing, you must use video.


Q: Can the public observe court hearings with video conferencing?

A: Milwaukee Municipal Court rooms remain open to the public and all videoconference hearings will be shown as they occur in each respective branch for in-person viewing.  Compliance with appropriate safety precautions is required.  For more information call (414) 286-3800.


Q: Are the hearings streamed live?

A: The videoconference hearings are not streamed.


Q: What if I have something I need to attend to while I’m in the Zoom waiting room (e.g. bathroom)?

A: In the event you need to attend to something that will only take a few minutes while in the Zoom waiting room, please mute your audio and turn off the camera. If you were admitted to the court hearing while you were away, you will be placed back in the waiting room and will need to wait to be admitted again.

 

City of Milwaukee Municipal Court 

Contact Us

 


 414-286-3800


  414-286-3615


View map


 951 N. James Lovell St.
Milwaukee, WI  53233
 


 Monday - Friday, 8:00 AM - 4:45 PM


Milwaukee Municipal Intake Court

located in the:

Milwaukee County Criminal Justice Facility
 949 N. 9th St.
Milwaukee, WI  53233
 


Certain hearings are scheduled in this location. Please check your notice to determine whether your hearing will be conducted here.

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 Monday - Friday, 8:00 AM - 4:45 PM


Walk-In Hours:

Unscheduled (walk-in) appearances are suspended until further notice. If you did not pre-register and the session is full, you will need to call (414) 286-6600.


Cashier Window Hours:
 Monday - Friday, 8:00 AM - 4:30 PM


Payment Line Hours:
 Monday - Friday, 8:00 AM - 4:30 PM


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