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Requests for Service

Sanitation is responsible for the collection and disposal of residential solid waste and recyclables for approximately 190,000 households. Residents are assigned a designated date for collections and on most routes this day shifts throughout the year to accomodate City holidays. Sanitation is also responsible for fall leaf collection, spring Project Clean & Green collections, street and alley cleaning, debris collection in the public right-of-way, and snow and ice control.

Call (414) 286-CITY (2489) for assistance. Complete online requests here.


For a complete list of City services that can be requested online visit Click for Action

Service Request Options

Garbage and Recycling Carts

  • Request the addition or removal of a garbage or recycling cart
  • Request a courtesy or missed collection
  • Report a cart that is damaged, missing, removed from the premises, or not returned to the storage location (if applicable)
  • Report a contaminated recycling cart
  • Request collection of bulky garbage or construction and demolition waste
  • Request a garbage, recycling, or Project Clean and Green schedule

Report a Collection Need

  • Request a courtesy or missed collection
  • Litter including furniture, large items, scattered, and small items
  • Illegal dumping
  • Brush collection
  • Dead animal collection from the Public Right of Way

Elderly & Disabled Assistance (Hardship)

  • Request an application
  • Report a hardship cart that was not returned to the storage area


  • Skid referral for large pickup
  • Dumpster missed collection (front and rear load)

Request Cleanup of Accident Debris

Report damage to private property (i.e. mailbox)

Supervisor requests for garbage and recycling