Skip to Content
Main Content

Guidance, Additional Resources and Links

Open AllClose All

Anyone with symptoms should request to be tested. Try your primary care doctor first.

  Vaccine Information
  Contact Tracing

What is Contact Tracing?
Contact tracing is the process of contacting all people who've had contact with someone who tested positive for COVID-19. Contact tracing is an important step in slowing the spread of COVID-19. It’s when public health workers notify you that you’ve been in contact with an infected person, and you should also get tested. Public health departments have used contact tracing for decades to fight infectious disease.

How the City of Milwaukee Health Department Contact Tracing Program Works
If you test positive, a Contact Tracer will connect you with the support and resources you may need through isolation, such as help getting groceries or household supplies. The Contact Tracer will work with you to identify and reach out via phone and text to anyone you’ve been in contact with while you were infectious to trace and contain the spread of the virus. Your information is strictly confidential and will not be shared with the contacts you identify.

People who have come in close contact with someone who is positive are asked to stay home and limit their contact with others for 14 days since their last potential exposure to COVID-19. By staying home during this time, IF you become sick yourself, you have not infected many others along the way. This is how we stop the spread!

All you have to do is answer a phone call. Please answer the phone so we can keep MKE moving forward and stop the spread of COVID-19. Early awareness helps you protect your friends and loved ones from exposure. The sooner we can reach you, the sooner you can get advice, testing, and support. Contact tracing is an anonymous way to do your part. The more people answer the call, the more lives and jobs MKE saves. Your information is always kept confidential. PLEASE answer the phone. Answering the phone will keep your loved ones and community safe.

A contact tracer will:

  • NEVER ask for your Social Security number
  • NEVER ask for any private financial information
  • NEVER ask for credit card information
  Fact Sheets, Social Media Ads, Print Resources (other languages - Spanish, Hmong, Chinese, French, Russian)
  Individuals and Families
  Apartments, Landlords and Tenants
  Businesses, Employers, Food Trucks, Grocery/Retail Stores, Farmers Markets, Artists
  High-Risk Populations (older adults, asthma, HIV, underlying medical conditions)

Older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.


  Human Services, Homeless Shelters and Providers
  Health Care Providers, Hospitals & Laboratories
  Universities, Schools and Childcare Facilities
  First Responders (EMS, Fire, Law Enforcement)
  Guidance for Travelers