COVID-19 is diagnosed by a test. Regardless of vaccination status, anyone who was exposed to COVID-19 or experiences COVID-19 symptoms should take a test.
- Contact a doctor or primary health care provider, pharmacy, or your local community health center to see if they offer testing. Local or tribal health departments can also help you find testing sites near you.
- Self-tests are also available for purchase over-the counter at pharmacies and online.
- The Center for Medicare and Medicaid Services has offered this guidance for people seeking tests after the public health emergency ended on May 11, 2023.
More information on COVID-19 tests
How the City of Milwaukee Health Department Case Management Program Works
People who test positive for COVID-19 can still get help from the Health Department. Some people will get calls from a Case Manager (a nurse or other trained professional). This call is to talk through symptoms, isolation, contacts, exposure, and other issues you may have during your isolation.
A Case Manager will NEVER ask for your Social Security information, financial information, or credit card information. They will make sure they are talking to the right person.
If you do not receive a call from a case manager, you can also reach out to the COVID-19 hotline at 414-286-6800. Our hotline staff can answer your questions or transfer you to a nurse if needed.
Quarantine is no longer recommended after being exposed to COVID-19. If you are exposed to COVID-19, wear a well-fitting mask around others indoors for 10 days, watch for symptoms, and get tested 5 to 7 days after you were exposed.
Due to current capacity, the Milwaukee Health Department is no longer able to provide Work Exclusion or Return to Work letters for cases or contacts. Please see the CDC Quarantine and Isolation Guide.
Older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.