OneilOrder User Help

OneilOrder is the public-facing interface of the OneilCloud records management system acquired and implemented by the City Records Center in February 2020. Using OneilOrder, department records coordinators and other interested parties can place requests for records, track which records have been requested and/or are still outstanding, review records for destruction or archiving, request boxes to be transferred to the records center for storage, and much more.

To get started, click on the button below to go to the City's login page. You will need to contact the Document Services Manager for an account and password; if you are a records coordinator or department head, you may also request limited-access accounts for other employees in your department. Access to view records is restricted to employees working for that department or to CRC staff unless otherwise indicated by the Department records coordinator. City Records has also created a number of videos to help City employees get started using the system (see below). Additional training is available on request.

OneilOrder for City of Milwaukee--Get Started!