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Employee Health Resources

City of Milwaukee Employee Assistance Program (EAP)

UHC Confidential Care

How to Access Your United Healthcare Employee Assistance Program (EAP) instructions

Milwaukee County Crisis Line - 414-257-7222

Workplace Clinic 

Provides free, convenient, onsite and virtual comprehensive health care services for employees and spouses regardless of enrollment in the City’s health insurance. Dependents (18 months and older) enrolled in the City’s UHC health insurance are also eligible for free clinic services. The Clinic provides a variety of services including wellness and preventive care for minor illnesses and injuries. Visit www.milwaukee.gov/wycm for a complete list of services. Call 414-777-3413 to make an in-person or virtual appointment.

Employee Assistance Program (EAP) Internal Program

The EAP is a confidential counseling, assessment and referral service for employees and families when they need help navigating resources for any situation that may be affecting their life. For more information and resources on dealing with issues at home or work, contact 414-286-3145 or [email protected]

  • Consultation to address anxiety, stress symptoms, parenting/family and marital problems, alcohol/substance misuse, legal or debt/financial resources.
  • Needs assessment with appropriate referrals for ongoing counseling/treatment, City of Milwaukee benefits and programs, community resources.
  • Support to individuals impacted by traumatic events like an unexpected crisis, accident or sudden loss.
  • Programs for individuals/departments addressing a variety of topics and tailored to fit specific circumstances.

UHC External EAP Services

The UnitedHealthcare EAP connects participants with registered nurses or counselors who can provide assistance up to 3 free counseling sessions per incident per year on issues ranging from medical and family matters to personal legal, financial and emotional needs. FREE for employees and spouses enrolled in the City’s UHC health insurance by calling 1-888-887-4114.

Health Coaching for Stress Management and Coping Strategies

Experienced health coaches are available to help participants with a wide array of services. To sign up for telephonic or virtual health coaching call 414-777-3410 or visit www.workforcehealth.org/cityofmilwaukee

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