Bookmark and Share


Health Plans, Rate Charts and Benefits Guide

 The City offers the following Health Insurance plans to eligible employees:

  • UnitedHealthcare (UHC) Choice EPO Plan
  • UnitedHealthcare (UHC) Choice PPO Plus Plan
  • UnitedHealthcare (UHC) High Deductible Health Plan

 2019 Rate Charts and Benefits Guide with more information on each plan.

Enrollment /Self Service

Employees are responsible for keeping their enrollment status, including births and marriages, current through the City's Self Service program at All employees must have their Employee ID number (6-digits) and a password to access self service.  To request or reset a password go to

Employees who do not enroll in the City's Health plan must complete the Health Waiver Form below for Affordable Care Act (ACA) reporting purposes.  Please return the Waiver Form to DER Benefits Division, Room 701, City Hall.

Waiver Form for Health and Dental



Only HACM, WCD and MEDC employees should use the Health Enrollment Form below. All City of Milwaukee employees enroll online through self service.

All City members have one card for health and prescription drugs.The UHC information is at the top left of the card, and the OptumRx information is on the bottom right side. Members with questions about medical or prescription coverage should call the number on the back of the card, 1-800-841-4901.

UnitedHealthcare (UHC) PPO Choice Plus Plan:

Summary Plan Descriptions

UnitedHealthcare High Deductible Health Plan


For Medical and Pharmacy Questions

Employees that have medical or pharmacy benefit questions regarding unpaid bills or problems with service should call the health or pharmacy plan first.  DO NOT call Employee Relations until the appropriate plan has been contacted.  If the situation cannot be resolved through the plan provider, Employee Benefits will attempt to assist with resolving the problem.  Remember to document all phone conversations with dates, times and names and save any email correspondence.  Employee Benefits will ask members for this information to try to resolve the issue.

Page revised 2.23.19


Contact Us

ACTIVE Employees
Employee Benefits Division
Department of Employee Relations
200 E. Wells Street, Room 706
Milwaukee, WI 53202-3515

Contact Us

RETIRED Employees
Employes' Retirement System (ERS)
789 N. Water Street, Suite 300
Milwaukee, WI 53202-3584

CLICK FOR ACTION (request City services)
(414) 286-CITY (2489)

TDD: (414) 286-2960