City Reasonable Modification Policy


In accordance with Title II of the Americans with Disabilities Act (ADA) it is the policy of the City of Milwaukee to provide individuals with disabilities with a reasonable modification to its policies, practices, and procedures so they can access government facilities, programs, services and activities. Furthermore, it is the policy of the City of Milwaukee to provide these modifications quickly, easily and without additional disability justification.

What Is A Reasonable Modification?

A reasonable modification is a change or exception to a policy, practice, or procedure that allows people with disabilities to have equal access to programs, services and activities. Reasonable modifications must always be related to the individual’s specific limitation caused by the disability. 

When requesting a reasonable modification to a City program or service, an individual with a disability is not required to provide a medical documentation or diagnosis to justify their request, but they must be able to explain how their disability is related to the requested modification.

What Is A Fundamental Alteration?

A fundamental alteration takes place in the rare instance when there may be a significant change in the nature of the service, program, or activity in question because of a reasonable modification.  An accommodation may not be provided if the modification creates a significant change in the nature of the service, program or activity.


Complaints that a City of Milwaukee program, service, or activity is not accessible to persons with disabilities should be directed to:

ADA Coordinator Position is Vacant

City of Milwaukee
Department of Administration
Office of Equity and Inclusion
200 East Wells Street, Room 606
Milwaukee, WI 53202

Phone: (414) 286-5553
TTY: 711
Fax: (414) 286-5475

Email Chief Equity Office

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