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Water Taste or Odor Problems

Milwaukee Water Works uses ozone gas as a disinfectant to destroy illness-causing microorganisms and harmful compounds. Ozone breaks apart molecules that cause taste and odor. Normally, the water is pure, fresh, and delicious but sometimes water creates its own issues:

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Customer Service Center

Zeidler Municipal Building
841 N. Broadway, Room 406
Milwaukee, WI 53202
Monday - Friday 7:30 a.m. - 5:00 p.m.

Telephone  (414) 286-2830
24-Hour Control Center    (414) 286-3710
TDD   (414) 286-8801
Fax   (414) 286-5452
Email (non-emergency)  
News Media - Sandy Rusch Walton
  (414) 286-3261
U.S. Mail   P.O. Box 3268
 Milwaukee, WI 53201-3268