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Milwaukee water is distributed in the metropolitan service area of 172 square miles.
Milwaukee has an abundant water resource in Lake Michigan, a supply that contributes to an attractive and healthy environment, economic stability and social well-being. Lake Michigan water is treated for drinking, used and returned to the lake.
The Milwaukee Water Works pumps about one-third its practical system capacity of 360 million gallons per day (MGD) (1/3 = 126 MGD). Average daily pumpage for 2010 was 103 MGD. The utility could provide an additional 125 MGD (total 234 MGD) while maintaining an adequate safety margin to provide water for emergencies.
Milwaukee Water Works retail customers include a portion of Franklin, and Greenfield, Hales Corners, St. Francis and West Milwaukee. Retail suburban customers receive water, billing service, and maintenance of their piping systems.
Wholesale customers are Brown Deer, Butler, Greendale, portions of Menomonee Falls, Mequon, Thiensville, and New Berlin; Shorewood, Wauwatosa, and West Allis, and Milwaukee County Grounds facilities. Wholesale suburban customers receive water service but conduct their own utility billing and distribution maintenance.
The Milwaukee Water Works collaborates with the City of Milwaukee Department of City Development, the Milwaukee Economic Development Corp., the M7, the M7 (FaB) Food and Beverage Milwaukee Network, and the Milwaukee Water Council to retain and recruit commercial customers who use water in processing or product.
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