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The Department of Employee Relations does not offer in-house computer software training. Employees must enroll/register directly with the external training vendor of their choice, pay up-front out-of-pocket, and have the costs reimbursed through the regular tuition reimbursement process (eligible employees) through self-service.

If a department wishes to fund a class for an employee, the department may enroll the employee directly (the department will also pay the invoice directly).  Tuition benefits may not be used for upfront payments.

Contact Andrea Knickerbocker, Human Resources Manager at x3387 or send e-mail to

Click here for Tuition Reimbursement Self-Service Instructions and Administrative Guidelines.

R. 07.14.15

Below is a small sample of local computer skills training vendors, however, employees are not restricted to this list.

CoreBTS Learning- Brookfield QuickStart
(formerly MLT/Instructing Technologies -Brookfield)

Milwaukee Public Library: 

Computer Classes for Residents (free) 
Software Tutorials

University of Wisconsin- Milwaukee

New Horizons Computer Learning Center - Milwaukee


Click on the following link for a portal to local colleges and universities:



Contact Us

City Hall
200 E. Wells Street
Room 706
Milwaukee, WI 53202-3515

  8:00 a.m. - 4:45 p.m.

Monday - Friday

General Information
(414) 286-3751
TDD: (414) 286-2960

Employment Opportunities
(414) 286-5555 (24-hour recording)

Verification of Employment
(City of Milwaukee employees)
(800) 996-7566
Employer Code: 11692

City Service Requests
(414) 286-CITY (2489)