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As 2014 City Departments and employees will no longer enroll in computer software courses through Employee Relations (Training & Development Services). Employees will directly enroll with external training vendors (including computer software training) of their choice, pay up-front out-of-pocket, and have the costs reimbursed through the regular tuition reimbursement process through self-service.

If a department wishes to fund a class for an employee, the department will be able to enroll the employee directly (the department will also pay the invoice directly).  Tuition benefits may not be used for upfront payments.

QUESTIONS ON THIS PROCESS?   Call Andrea Knickerbocker, Human Resources Manager a call (x3387), or send e-mail to

Click here for Tuition Reimbursement Self-Service Instructions and Guidelines.

Below is a small sample of local computer skills training vendors, however, employees are not restricted to this list.

Click on the following link for a portal to local colleges and universities:


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Contact Us

City Hall
200 E. Wells Street, Room 706
Milwaukee, WI 53202-3515

Hours of Business
8:00 am - 4:45 pm
Monday - Friday

General Information
(414) 286-3751

Job Information
(414) 286-5555

Benefits / ACTIVE Employees
(414) 286-3184

Benefits / RETIRED Employees
(414) 286-3557

TDD: (414) 286-2960