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Human Resources Management System (HRMS) v9.1

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Self-Service General Instructions, (r. 10.07.15)

Employees use Self-Service to view, print or save pay stubs and W-2 forms; update their home/mailing address, phone number, emergency contact information, name changes, etc. Employees eligible for benefits will also use Self-Service to apply for tuition reimbursement and, each year during Open Enrollment, make changes to health/dental plans and the flexible spending account.


Request Help for Self-Service Login Issues

If you are are unable to login to your Self-Service account, please try the "Forgot your Password?" feature at the login page. If that does not work, or you have not set it up, go to the Request IT Support (RITS) page (click on Read More). (see page 2 of the General Instructions on how to set-up the "Forgot your Password?" feature)


Tuition Benefit Guidelines/Instructions (r. 08.22.16)

The City of Milwaukee provides a tuition benefit (reimbursement) program to help employees do their present job more effectively and to prepare for transfer/promotional opportunities within City of Milwaukee government. Most full-time, regular employees are eligible for up to $1200 per calendar year for tuition and required textbooks. (see the Guidelines/Instructions for details)




Employees will still have access to self-service after separation from city service in order to access pay stubs and W-2 forms.

If you are retiring or leaving city service, please login to your self-service account and change the e-mail address on file to a private account.  You must do this before your separation becomes effective.  There are 2 areas in self-service where you need to change/update your e-mail address.  (See Page 3 of the self-service general instructions.) Otherwise, the "forgot your password?" function will not work if you have an inactive city e-mail account.

r. 08.22.16

Contact Us

City Hall, Room 706
200 E. Wells Street
Milwaukee, WI 53202-3515


General Information
(414) 286-3751
(414) 286-5555 (job hotline)
(414) 286-2960 (TDD)