Self Service Instructions and Password Help

Page revised 12-20-2011

City of Milwaukee Human Resources Management System (HRMS) v9.1 -- EMPLOYEE SELF-SERVICE

NOTICE: Beginning January 1, 2012:

• Payroll direct deposit stubs will only be available through Self-Service with Year-to-date totals on all. Direct deposit stubs will no longer be delivered to departments or mailed.
• W-2/W-2C forms will only be available through Self-Service.
• Please refer to the Self-Instructions below on how to view the direct deposit stubs or W-2/W-2C forms.

Use the online employee self-service system for the following:

• Enroll in your Health/Dental Insurance and the Flexible Choices Program (FSA) -- ONLY for New Hire, employees that become eligible for benefits, OR during Open Enrollment.
• Update your Marital Status, Name Change, Birth/Adoption
• Update your Home/Mailing Address, Phone Number, Emergency Contacts
• View your Paycheck or Pay Slips
• View your W-2/W-2C Forms (as of 1/1/2012)
• View your Benefits Summary
• Apply for Tuition Reimbursement
• View your In-house Training History (1997 - present)
• Change your Benefit Selections during Open Enrollment

SELF-SERVICE GENERAL INSTRUCTIONS (click here) -- Revised 12/20/11

• Tuition Reimbursement Procedures (click here) -- Revised 08/30/11
  • Click here for the Tuition Reimbursement Guidelines and the Amounts Chart or for more information regarding the Tuition Reimbursement program.
• QUESTIONS? Click here to send an e-mail message.

LOGIN TO SELF-SERVICE:

• To login to self-service go to https://cmil.mycmsc.com/ then click on HRMS PRD 9.1
• Enter your User ID. This is your 6-digit employee ID number which can be found at the top, middle of your pay stub. Always use all 6 digits, even it it begins in zeros.
• Enter your Password.

IF YOU FORGOT YOUR SELF-SERVICE PASSWORD OR DON'T KNOW IF YOU HAVE ONE:

1. Click on the following link to login to self-service: https://cmil.mycmsc.com/ then click on HRMS PRD 9.1
2. Click on "forgot your password?"
3. In the box, type in your 6-digit Employee ID Number and click Continue
4. If a security question comes up, type in the answer. If a security question does not come up, please go the next set of instructions below.
5. Click on "E-mail New Password."
6. A temporary password will be e-mailed to the e-mail address that was displayed at the top of the page.
7. When you receive the temporary password, go back to the self service login page, type in your User ID and the temporary Password.
   • TIP: When you receive the temporary password, copy and paste it to the Password box to avoid making a typo.
   • After you login, change the password as soon as possible. Also, please set-up the Forgot Your Password in self-service (see the General Instructions document, page 1).

IF THE ABOVE DOES NOT WORK, PLEASE FOLLOW THE INSTRUCTIONS BELOW:

1. Go to the Request IT Support Web site at www.milwaukee.gov/rits 
2. Fill out the form completely.
   • Where it says "Department" click on the drop-down arrow, find your department and select it.
   • Where it says "Which Application?" click on the drop-down arrow and select Self Service.
   • Where it says "Assistance Needed" it should say Password/Login Problem.
   • Where it says "Request Summary" type please reset self service password.
   • In the last box, "Description of the Request," again, type please reset self service password.
3. Click the Submit button after you have filled out the Form.
4. A temporary password will be e-mailed to you shortly.
   • When you receive the temporary password, copy and paste it to the Password box to avoid making a typo.
   • Once you are able to login, please set-up the "Forgot Your Password" in self-service (see General Self Service Instructions, page 1).